4/10 Fair
17 December 2024
No heat and not good service
We booked it months ahead as Iowa City always sells out for home Iowa games. We got back to room after the 2nd coldest game ever at Kinnick Stadium freezing to a room that was 50 degrees and heater didn’t work. There were no other rooms available at hotel or in town so we were stuck. Management brought up a little electric heater. Was very rushed offered a second portable one if it didn’t warm up fast. Offered no discount. We needed a second one so I went down to desk to get. They gave me the second one but asked that if it got warm enough in the middle of the night to bring it back. Ummm, no, as I plan on sleeping through the night if possible. Not a great experience and as season ticket holders for years to Iowa games this hotel is off the list…despite being Marriott rewards members for a couple decades.
Laura
Laura, 1-night trip
Verified Hotels.com guest review