Bring the kids when you stay at Hilton Jiuzhaigou Resort in Jiuzhaigou County and they can enjoy the free kids' club. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
255 units
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
On-site garage
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Travelling with children
Free children's club
Children's menu
What to do
Shopping
Ecotours nearby
Mountain climbing nearby
Working away
5 meeting rooms
Conference space (29407 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Banquet hall
Art Deco architecture
Accessibility
Lift
Lift door width (centimetres): 198
Wheelchair-accessible path of travel
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
49-inch TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps) and wired Internet (surcharge)
Phone
Desk chair
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Dining
琼鸟大堂吧 – This lobby lounge overlooks the garden.
“開”全日餐厅 – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
麦中餐厅 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
Wired internet access is available in guestrooms for CNY 40 per hour (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CNY 158 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 300.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Does Hilton Jiuzhaigou Resort offer free cancellation for a full refund?
Yes, Hilton Jiuzhaigou Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Jiuzhaigou Resort?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hilton Jiuzhaigou Resort?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Jiuzhaigou Resort and nearby?
Have fun during the warmer months with activities nearby such as mountain climbing. Additional recreation nearby includes ecotours. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Hilton Jiuzhaigou Resort?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
Hilton Jiuzhaigou Resort Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.4/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
8/10 Very good
13 April 2024
Overall a good experience.
Sant
Verified Expedia guest review
10/10 Exceptional
28 January 2024
Beautiful resort with very friendly and considerate staff.
Ling
Ling, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 August 2017
Christopher
Christopher, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2017
Amazing stay
the hotel is still very new and still being built. Everything is super clean. Staff is very helpful and friendly too.
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
6 July 2017
A good choice.
The hotel is new and the rooms are comfortable and quite luxurious. The buffet restaurant is a nice environment but the breakfast/dinner food standard was just ok. Staff were good and spoke English. The only real downside to the hotel is that the local area is pretty much a building site, but this won't bother you too much as you can take a taxi easily to Jiuzhaigou.
Verified traveller
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Kwok Hei
Kwok Hei, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
Zhenglong
Zhenglong, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2023
Jimmy
Jimmy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2021
Great.
The hotel is amazing, the service is exeptional, the food is also very good, the people is very kind.