It was a fine room in a relatively good location. The check in instructions were not sent on time, I had to inquire about them, and these were sent afterwards. The check out instructions were also unclear. I had an impression that there was just one and the same person dealing with both check in, cleaning, etc, probably with a lot of pressure on them to deal with it all. Communication was fine, but basic information should be sent by default. In terms of the room, the bed martress (from ikea) was unfortunately very uncomfortable, same as the pillows.