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Four Points by Sheraton Auckland

4.5 star property
Luxury hotel with restaurant, near University of Auckland

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Photo gallery for Four Points by Sheraton Auckland

1 bedroom, premium bedding, minibar, in-room safe
Living area
Lobby
Serves lunch and dinner
Private kitchen
In the heart of Auckland, Four Points by Sheraton Auckland offers a warm welcome with its coffee shop and garden oasis. Savor international flavors at Queen's Head Bar & Eatery, stay connected with in-room WiFi, or unwind at the 24-hour gym. Guests rave about the helpful staff and prime location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Gym
  • 24/7 front desk
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
The current price is RM431
RM496 total
includes taxes & fees
13 Sept - 14 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Tower (View)

Living area

Suite, 2 Bedrooms, Tower (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Tower

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Separate bedroom
Sofa bed
Blackout curtains
  • 23 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View (Balcony)

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed, Non Smoking, City View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower

View from room

Room, 1 King Bed, Non Smoking, Tower

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Premium bedding
Blackout curtains
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Sofa bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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2 Sept - 3 Sept
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About the area

Map
396 Queen Street, Auckland, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • Spark Arena - 19 min walk - 1.7 km
  • Eden Park - 3 min drive - 3.3 km
  • Mount Eden - 4 min drive - 2.6 km

Getting around

  • Auckland (AKL-Auckland Intl.) - 26 min drive
  • Auckland Kingsland Station - 5 min drive
  • Auckland Britomart Station - 15 min walk
  • Auckland Grafton Station - 24 min walk
  • Gaunt Street Tram Stop - 21 min walk
  • Halsey Street Tram Stop - 23 min walk
  • The Strand Station - 23 min walk

Restaurants

  • ‪Bongane - ‬1 min walk
  • ‪Nando’s - ‬2 min walk
  • ‪Q Theatre - ‬1 min walk
  • ‪The Churchill - ‬1 min walk
  • ‪Kangnam Station - ‬2 min walk

About this property

Four Points by Sheraton Auckland

When you stay at Four Points by Sheraton Auckland, you'll be in a fantastic location, only a five-minute walk from Queen Street Shopping District and University of Auckland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Queen's Head Bar & Eatery, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and location get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 255 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.75 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (NZD 35 per night; includes in/out privileges)
    • Secured covered on-site valet parking (NZD 60 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (2045 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 890
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed-captioned TV
  • Lowered view port in door
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 800
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Premium digital channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Queen's Head Bar & Eatery – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
The Churchill – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 39 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.75 per cent

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Parking

  • Covered self-parking costs NZD 35 per night with in/out privileges
  • Covered valet parking costs NZD 60 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Four Points by Sheraton Auckland Hotel
Four Points by Sheraton Auckland Auckland
Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

Does Four Points by Sheraton Auckland offer free cancellation for a full refund?

Yes, Four Points by Sheraton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Four Points by Sheraton Auckland?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Four Points by Sheraton Auckland?

Yes. Self-parking costs NZD 35 per night. Valet parking costs NZD 60 per night. Electric car charging is available.

What are the check-in and check-out times at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an on-site casino at Four Points by Sheraton Auckland?

No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.

What is there to do at Four Points by Sheraton Auckland and nearby?

During the winter, enjoy nearby recreation such as downhill skiing and return when the snow melts for cycling and rafting. Enjoy amenities such as a 24-hour fitness centre and a garden.

Are there restaurants at or near Four Points by Sheraton Auckland?

Yes, Queen's Head Bar & Eatery offers local and international cuisine.

What's the area around Four Points by Sheraton Auckland like?

Four Points by Sheraton Auckland is in Auckland Central Business District, a short 1-minute walk from Queen Street Shopping District and 3 minutes' walk from University of Auckland. Travellers love the hotel's prime location.

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Four Points by Sheraton Auckland Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Breakfast
View
Bed
Bathroom
Water
Parking

What guests liked

  • Breakfast was consistently great, with many guests praising the quality and variety of the buffet. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice easy place to stay.
Michael, 2-night trip

10/10 Exceptional

Great location easy to get around
Adrian, 1-night trip

10/10 Exceptional

Very kind and professional staff. Great breakfast!
Patricia, 4-night trip

10/10 Exceptional

The hotel was wonderful and the employees were so friendly!!
Thomas, 4-night trip

10/10 Exceptional

good place too stay to catch a cruise
christopher, 1-night trip

10/10 Exceptional

Loved the place
HARINDER, 2-night trip

8/10 Very good

Great location. Walkable to shops and restaurants
Evelyn, 1-night trip

8/10 Very good

Solid chain hotel in good downtown location

Solid hotel. Good location for downtown and tbe university. Breakfast expensive but was good. Room spacious. Staff friendly and professional.
David, 3-night trip

8/10 Very good

Location, good staff
Lorne, 1-night trip

10/10 Exceptional

Great place to stay especially if going to events at the Town Hall or Civic. Super convenient and a quality hotel stay. Really enjoy the ability to walk to shopping, food and drinking spots. Churchill roof top bar is really nice too. Very friendly and helpful staff.
Susan, 1-night trip

10/10 Exceptional

Staff excellent, friendly and very helpful at reception. Rooms very clean, comfortable beds.
Dale, 1-night trip

10/10 Exceptional

A wonderful hotel with excellent friendly and helpful staff. Within walking distance of the main attractions and shopping areas. Fabulous breakfast and entertainment on some evenings eg The quiz!
Hilary, 3-night trip

10/10 Exceptional

the staff was especially helpful and accommodating
quenta, 2-night trip

8/10 Very good

Close to everything
Roberta, 1-night trip

10/10 Exceptional

very easy to get to the main area for shopping and dining. Everyone was very friendly. Would recommend staying there.
Megan, 3-night trip

8/10 Very good

Enjoyed the stay,staff were friendly and inviting,room was very nice and tidy.
ILMARS, 1-night trip

10/10 Exceptional

Very friendly staff, excellent food and clean environment
sally, 2-night trip

10/10 Exceptional

Great location

Super convenient and nice place. Walkable to ferry.
Jeanine, 1-night trip

10/10 Exceptional

Close to the town center
Gurpreet, 6-night trip

10/10 Exceptional

Though the hotel itself is in impeccable condition, it is the staff who stand out for their friendly professional attention to their guests. We had a wonderful stay. Highly recommended.
Ruth, 2-night trip

8/10 Very good

This was a great place to stay.
Kylie, 2-night trip

10/10 Exceptional

Well located with friendly helpful staff
Peter, 4-night trip

10/10 Exceptional

Four points by Sheraton is a wonderful Hotel very close to dining option. Shopping, and entertainment. The staff is amazing. Everyone was so friendly and accommodating. The food is good at the hotel as well, and they have a buffet breakfast. We will definitely stay there again on our next trip to New Zealand!
Nicole Michelle, 5-night trip

10/10 Exceptional

Churchill's Gin Bar on the 20th floor was an amazing treat!
Mary, 1-night trip

10/10 Exceptional

Ok for a high end hotel

Nice hotel in the heart of the city. Very convenient location. Only issue was that for the price and the luxury expected, there was no bath tub. Bed was very comfortable but kept on sliding from the wall. No bathrobes and no swimming pool nor sauna. Gym was basic.
Emmanuel B, 2-night trip