"Dear Hanoi La Mejor Hotel & Sky Bar Team,
I’m writing to express our sincere appreciation following our recent 5-night stay at your hotel to celebrate a special occasion—our birthday—with my twin brother.
From the moment we arrived, we felt genuinely welcomed by your reception staff. Their warm smiles and attentive service set the tone for what became an unforgettable stay. The hotel’s location is absolutely perfect—conveniently situated in the heart of the Old Quarter—yet what truly stood out to us was the quality of hospitality provided throughout the property.
Our room was spacious and comfortable, with a lovely balcony overlooking the bustling charm of the Old Quarter. It offered the perfect balance of comfort and atmosphere.
What made our experience truly exceptional was the consistent professionalism and friendliness of your team. Whether at reception, in the restaurant, or up at the Sky Bar, we were continually impressed by the impeccable service. Every staff member we encountered was warm, courteous, and attentive, reflecting a genuine commitment to guest satisfaction.
Working in the events industry in Sydney, I’ve experienced a range of hospitality standards—and I can confidently say your hotel showcases the very best of it. You’ve created a space where guests not only feel valued but also cared for.
We cannot wait to return to Hanoi and will most definitely choose Hanoi La Mejor Hotel & Sky Bar again for our next visit."
