2/10 Poor
Dec 16, 2024
Stay somewhere else
Upon entering hotel a guest was smoking in the entry way where management and employee could see nothing was done my husband asked that she smoke outside as our child had asthma and that is a extreme trigger for her entry way was full of smoke smell my daughter has had to go back to using her nebulizer because of it. First room we had went to adjust the thermostat and it fell off. Booked hotel for its pool which was pictured functional only to find out it has not been operational for months and is being used for storage. Also signage all over about being a non smoking hotel and room will be charged if you smoke in building but must not extend to entryways!
Sam
Sam, 1-night family trip
Verified Hotels.com guest review