2/10 Lemah
15 Oktober 2024
I liked leaving the property.
Too many dislikes to mention Property poorly maintained, unclean with mould in the rooms, cobwebs, & cockroaches. Cleaners will try ONCE to enter rooms - if inconvenient, they will not come back. They only provide clean towels & make beds. No evidence of floor clean, etc.
Saw a cook spitting on restaurant floor. Complaints ignored, staff are rude & don't resolve issues. Lots of shoulder shrugging meaning "So what". Different all-inc rules in different areas, long queues just to get a drink. Water chargeable, aircon chargeable, private beach loungers chargeable. The cockroaches are free!
Food awful - couldn't even make a Greek salad right. Staff tell lies. Manager never present & refuses to speak with guests. Pools dirty/murky, unmaintained. Only entertainment staff are pleasant. Entire premise of this resort is to make getting food/drinks as difficult as possible and for guests to pay additional amounts for everything. Payable drinks - only some prices listed, others made up on the spot. One bar might give you a free coffee, another may charge and there is no overlap in times so that you are stuck with having to move around the property to the ones which are open at the time you need them, rather than having a choice.
Hotel charge 15 euro per room for a taxi to the old town. You'll wait up to an hour for it only to find it's a shuttle that has other passengers and stops at other hotels. Call a local taxi, 10 mins to town - cost 10 euros!
Manuel
Manuel, perjalanan 7 malam bersama keluarga
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