6/10 Baik
16 Januari 2025
Not happy
Working away for business as a female I am quite picky on where i stay. I like to give my business to non-chain hotels but after this experience if i come back to Morecombe i will be changing me mind. When looking at hotels I like there to be a restaurant in the hotel and parking either on sight or close by. When I arrived to the hotel i was welcomed with three people leaning on the bar. The place was completely dead. I wasn't sure if i was in the right place but was advised that i was. I asked if they were still serving food it was only 7pm as there was no one in the restaurant to be told that the food was off today so wasn't off to a great start. I have never been to Morecombe before and don't like walking the streets by myself looking for places to eat which is why i pick hotels with restaurants. When i got into the room it was nice however when i sat on the bed it was covered with hair. I pulled the sheets back and found more and not from ones head. I asked for a new room and they kindly gave me one. No apology. This one was clean. Breakfast was included which i like as well as i usually have an early start before meeting my customers only to go downstairs and the entire place is closed up so once again was let down. I picked this hotel as it had such amazing reviews and came highly recommended. Have to say i was highly disappointed.
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