Pelican Eyes Resort and Spa

Hartanah 3.0 bintang
Hotel gunung di San Juan del Sur dengan 2 restoran dan spa

Pilih tarikh untuk melihat harga

bulan semasa anda ialah January, 2025 dan February, 2025.
Januari 2025
Februari 2025

Galeri foto untuk Pelican Eyes Resort and Spa

3 kolam renang terbuka, kerusi lepak pantai
Deluxe Studio, 1 Bedroom | Ruang tamu
Kemudahan hartanah
Standard Double Room | Peti besi dalam bilik, dihias secara berasingan
Pemandangan dari hartanah

Ulasan

8.2 daripada 10

Sangat baik

Kemudahan popular

  • Perkhidmatan pengangkutan lapangan terbang
  • Kolam
  • Spa
  • Larangan merokok
  • Kemudahan dobi
  • Tempat letak kenderaan percuma

Kemudahan utama (12)

  • Pengemasan harian
  • Berhampiran pantai
  • 2 restoran
  • Spa perkhidmatan penuh
  • 3 kolam renang terbuka
  • Sarapan disediakan
  • Perkhidmatan bilik
  • Bilik urut/rawatan
  • Pusat persidangan
  • Pengangkutan ulang-alik lapangan terbang
  • Teres
  • Penyaman udara

Untuk keluarga (6)

  • Kanak-kanak menginap secara percuma
  • Alat memasak, pinggan-mangkuk dan perkakas dapur
  • Bilik mandi persendirian
  • Taman
  • Teres
  • Pengemasan harian

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 4 daripada 4 bilik

Deluxe Studio, 1 Bedroom

Sorotan

Laman dalam
Dihiasi secara berasingan
Penyaman udara
Peti sejuk
Diubah suai pada 2016
Kipas siling
Bilik mandi persendirian
Pembancuh kopi/teh
  • 7 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King) ATAU 2 Katil Ratu (Queen)

Townhome, Ocean View

Sorotan

Laman dalam
Ruang makan berasingan
Ruang duduk berasingan
Dihiasi secara berasingan
Penyaman udara
Peti sejuk
TV plasma
Diubah suai pada 2016
  • 23 meter persegi
  • Pemandangan lautan
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Standard Double Room

Sorotan

Laman dalam
Dihiasi secara berasingan
Penyaman udara
Peti sejuk
TV plasma
Diubah suai pada 2016
Kipas siling
Bilik mandi persendirian
  • 9 meter persegi
  • Pemandangan lautan
  • Boleh menampung 4
  • 2 Katil Kelamin (Double)

Villa, 2 Bedrooms

  • Boleh menampung 6
  • 2 Katil Ratu (Queen) dan 1 Katil Sofa Kelamin

Hartanah serupa

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
De la Parroquia 1 1/2 Cuadras al Este, San Juan del Sur, Rivas, 48600

Tempat berdekatan

  • Pantai San Juan del Sur - 8 min berjalan kaki
  • Pelabuhan San Juan del Sur - 13 min berjalan kaki
  • Pantai Nacascolo - 12 min memandu
  • Pantai El Remanso - 19 min memandu
  • Playa Marsella - 24 min memandu

Bergerak

  • Managua (MGA-Lapangan Terbang Antarabangsa Augusto C. Sandino) - 153 min memandu
  • Pengangkutan ulang-alik ke lapangan terbang (surcaj)

Restoran

  • ‪El Timon - ‬8 min berjalan kaki
  • ‪La Tostadería - ‬6 min berjalan kaki
  • ‪Dale Pues - ‬7 min berjalan kaki
  • ‪El Social - ‬7 min berjalan kaki
  • ‪Ding Repair Cafe - ‬5 min berjalan kaki

Tentang hartanah ini

Pelican Eyes Resort and Spa

Di tepi lautan, Pelican Eyes Resort and Spa ialah pilihan penginapan yang bagus di San Juan del Sur. Tetamu boleh mengunjungi spa untuk memanjakan diri dengan urutan tisu mendalam, balut badan atau rawatan muka dan La Cascada, salah satu daripada 2 restoran, yang menyajikan masakan tempatan dan antarabangsa dan dibuka untuk sarapan, makan tengah hari dan makan malam. Sorotan lain di hotel Mediterranean ini termasuk 3 kolam renang terbuka, teres, dan taman.

Bahasa

Bahasa Inggeris, Bahasa Sepanyol

Sekilas pandang

Saiz hotel

  • 40 bilik
  • Setinggi 1 tingkat

Tiba/Pulang

  • Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 21:00
  • Masa daftar keluar adalah 12:00 tengah hari

Sekatan berkaitan dengan perjalanan anda

  • Semak sekatan COVID-19.

Arahan daftar masuk khas

  • Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan
  • Meja sambut tetamu dibuka setiap hari dari 6:00 - 22:00
  • Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan berada di meja sambut tetamu untuk masa yang terhad
  • Untuk membuat pengaturan daftar masuk sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
  • Jika anda merancang untuk tiba selepas 22:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
  • This property is a walking property with many stairs, and may not be suitable for guests with mobility issues.

Diperlukan semasa mendaftar masuk

  • Kad kredit, kad debit atau deposit tunai diperlukan untuk caj sampingan
  • ID foto dikeluarkan kerajaan diperlukan

Kanak-kanak

  • Sehingga 2 orang kanak-kanak (berumur 5 tahun ke bawah) boleh menginap secara percuma apabila berkongsi bilik dengan ibu bapa atau penjaga, menggunakan peralatan tempat tidur yang sedia ada
  • Tiada katil bayi (katil budak)

Haiwan kesayangan

  • Haiwan kesayangan tidak dibenarkan

Internet

  • Wi-fi percuma dan akses Internet berwayar di tempat awam
  • Wi-fi percuma dalam bilik

Tempat letak kereta

  • Letak kenderaan sendiri percuma di tapak hartanah
  • Parkir mudah diakses kerusi roda di tapak hartanah
  • Sekatan tinggi dikenakan untuk tempat letak kenderaan di tapak hartanah

Transit

  • Pengangkutan ulang-alik lapangan terbang dengan permintaan ((tersedia 24 jam))*

Maklumat lain

  • Hartanah bebas asap rokok

Kemudahan hartanah

Makanan dan minuman

  • Sarapan pesanan masak (surcaj) setiap hari 7:30–10:30
  • 2 restoran
  • Perkhidmatan bilik (waktu terhad)

Membuat perjalanan dengan kanak-kanak

  • Kanak-kanak menginap secara percuma
  • Menu kanak-kanak

Aktiviti menarik

  • Berhampiran pantai
  • Basikal sewa berhampiran
  • Mendaki batuan berhampiran
  • Aktiviti belayar berhampiran
  • Luncur air/tiarap berhampiran
  • Skuter/moped sewa berhampiran
  • Luncur kabel berhampiran

Bekerja jauh dari rumah

  • Pusat persidangan

Perkhidmatan

  • Meja/kaunter hadapan (waktu terhad)
  • Bantuan pelancongan/tiket
  • Perkhidmatan pencucian kering/dobi
  • Perkhidmatan perkahwinan
  • Porter/tukang angkut
  • Kerusi lepak tepi kolam

Kemudahan

  • Dibina pada 2004
  • Peti simpan selamat di meja/kaunter hadapan
  • Taman
  • Teres
  • 3 kolam renang terbuka
  • Spa perkhidmatan penuh
  • Bilik urut/rawatan
  • Seni bina Mediterranean

Kebolehcapaian

  • Laluan perjalanan yang boleh diakses dengan kerusi roda
  • Tempat letak kenderaan yang boleh diakses kerusi roda

Kemudahan bilik

Hiburan sepanjang masa

  • Saluran TV kabel

Keselesaan di rumah

  • Penyaman udara
  • Kipas siling
  • Pembancuh kopi/teh
  • Seterika/papan seterika (atas permintaan)

Aktiviti untuk dinikmati

  • Laman dalam
  • Dihias secara berasingan

Segarkan diri

  • Bilik mandi persendirian
  • Pancuran mandi sahaja
  • Kelengkapan dandanan diri percuma

Kekal terhubung

  • Wi-fi percuma
  • Telefon

Makanan dan minuman

  • Peti Sejuk
  • Alat memasak, pinggan-mangkuk dan perkakas dapur

Lain-lain

  • Pengemasan harian
  • Peti besi dalam bilik

Ciri istimewa

Spa

Tranquila Day Spa mempunyai 1 bilik rawatan. Perkhidmatan termasuk urutan tisu mendalam, urut Swedish, rawatan muka dan balut badan. Pelbagai terapi rawatan disediakan, termasuk aromaterapi.

Spa ini dibuka setiap hari. Tetamu di bawah 8 tahun tidak dibenarkan masuk ke spa.

Tempat Makan

La Cascada - restoran mewah tepi kolam ini khusus dalam masakan tempatan dan antarabangsa dan menyajikan sarapan, makan tengah hari dan makan malam. Para tetamu boleh memesan minuman di bar dan menikmati sajian al fresco (jika cuaca membenarkan). Menu kanak-kanak boleh didapati.
Bistro La Canoa - bar sukan tepi kolam ini khusus dalam masakan tempatan dan antarabangsa dan menyajikan makan tengah hari dan makanan ringan. Para tamu boleh menikmati sajian alfresco (jika cuaca mengizinkan). Dibuka setiap hari

Fi & dasar

Kemudahan tambahan

  • Akses Internet dail tersedia dalam bilik tamu dengan caj tambahan
  • Sarapan pesanan masak ditawarkan dengan caj tambahan sebanyak kira-kira NIO 210 hingga 360 untuk dewasa dan NIO 5 hingga 12 untuk kanak-kanak
  • Perkhidmatan pengangkutan ulang-alik lapangan terbang ditawarkan dengan caj tambahan sebanyak NIO1200 seorang (sehala)

Parkir

  • Sekatan ketinggian tempat letak kenderaan dikenakan

Kolam, spa & gimnasium (jika berkenaan)

  • Kanak-kanak di bawah 12 tahun tidak dibenarkan masuk ke kolam renang tanpa pengawasan orang dewasa
  • Tetamu di bawah 8 tahun tidak dibenarkan masuk ke spa
  • Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa dan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, di nombor yang terdapat pada pengesahan tempahan

Dasar

Hanya tetamu berdaftar yang dibenarkan dalam bilik tamu.
Hartanah ini menerima kad kredit.
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah. Dasar yang disenaraikan diberikan oleh hartanah.

Juga dikenali sebagai

Pelican Eyes
Pelican Eyes Resort
Pelican Eyes Resort San Juan del Sur
Pelican Eyes San Juan del Sur
Hotel Pelican Eyes
Pelican Eyes Hotel San Juan Del Sur
Pelican Eyes Resort And Spa Nicaragua/San Juan Del Sur
Pelican Eyes Resort Spa
Pelican Eyes Resort Spa
Pelican Eyes Spa Juan Del Sur
Pelican Eyes Resort and Spa Hotel
Pelican Eyes Resort and Spa San Juan del Sur
Pelican Eyes Resort and Spa Hotel San Juan del Sur

Soalan lazim

Adakah kolam tersedia di Pelican Eyes Resort and Spa?
Ya, terdapat 3 kolam renang terbuka.
Adakah haiwan kesayangan dibenarkan di Pelican Eyes Resort and Spa?
Maaf, haiwan kesayangan tidak dibenarkan.
Adakah tempat letak kenderaan di tapak hartanah ditawarkan di Pelican Eyes Resort and Spa?
Ya, terdapat letak kenderaan sendiri percuma.
Adakah perkhidmatan pengangkutan lapangan terbang ditawarkan oleh Pelican Eyes Resort and Spa?
Ya, pengangkutan ulang-alik lapangan terbang tersedia. Caj adalah sebanyak NIO1200 seorang sehala.
Apakah masa daftar masuk dan daftar keluar di Pelican Eyes Resort and Spa?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 21:00. Masa daftar keluar adalah 12:00 tengah hari.
Apakah aktiviti yang tersedia di Pelican Eyes Resort and Spa dan kawasan berdekatan?
Bergembira dengan aktiviti yang berdekatan seperti berbasikal, lawatan bot dan mendaki batuan. Nikmati rawatan di spa dan nikmati aktiviti renang di salah sebuah 3 kolam renang terbuka. Pelican Eyes Resort and Spa turut mempunyai perkhidmatan spa dan taman.
Adakah terdapat restoran di Pelican Eyes Resort and Spa atau kawasan berdekatan?
Ya, terdapat 2 restoran di tapak hartanah, menampilkan tempat makan di kawasan terbuka, masakan tempatan dan antarabangsa dan pemandangan taman.
Adakah Pelican Eyes Resort and Spa mempunyai ruang persendirian terbuka?
Ya, setiap bilik menampilkan laman dalam.
Apakah suasana di sekitar Pelican Eyes Resort and Spa?
Pelican Eyes Resort and Spa terletak di tengah-tengah San Juan del Sur, sejauh 8 minit berjalan kaki dari Pantai San Juan del Sur dan 2 minit berjalan kaki dari Gereja Saint John the Baptist.

Pelican Eyes Resort and Spa Ulasan

Ulasan

8.2

Sangat Baik

8.6/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.2/10

Keadaan hartanah & kemudahan

Ulasan

10/10 Luar Biasa

Beautiful hotel
Beautiful hotel overlooking San Juan Del Sur. Great facilities, friendly staff. Good breakfast. Thanks for the room upgrade!
CR, perjalanan 3 malam bersama keluarga
Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

gem Of a place but needs some better management
Wonderful location and foundation. Better management is needed to give a better overall experience. We stayed at one of the highest condos and were given an overview during check in about the pool and bar to enjoy it during stay. Unfortunately we found later that bar is only open for weekends. Very disappointed because we were struggling to get vegan and allergy friendly food there and had hoped bar menu might accommodate. Had sent a note ahead about our food restrictions but received no response. Luckily in San Juan del sur there are food places accommodating. Felt bad for the drivers since there’s few of them to ask to drive us to top rather than taking stairs since I had a broken toe. They really need more drivers - or clearer understanding of expectations Couldn’t use room upstairs to sleep since air conditioning didn’t work
Perjalanan 6 malam
Ulasan tetamu Travelocity yang disahkan

6/10 Baik

Beautiful Views... that’s about it.
We had a room that we need to get a ride up to in a truck, and Had to walk down a thousand steps to get down. The bar by our room was closed, no room service, so up and down. The beds not comfortable at all, and old dusty towels. Staff could care less that we were even there. the food was so-so, cocktails took about 30 minutes to get. I would not stay here again.
Perjalanan 4 malam
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2/10 Lemah

Although the hotel is beautiful I would not recommend this to anyone. The hotel staff at the front desk were rude every single day. They should consider changing the people that they have working at the front desk. Since the moment we got there they were very unfriendly and made us feel unwelcome. The fact that the hotel is located at the to of the mountain is ok, we just had to depend on shuttles to get to the bottom part in order to get into town. The shuttle service ends at 10pm. We did not know that. We tried leaving past 10:20 pm and when I called the front desk they said “shuttle service ended at 10 pm.” I asked if they could call a cab for us and they said “we don’t have a number for a cab.” After this I expressed how unhappy I was because the gentleman was not willing to help us. He immediately called us a cab. This made me feel trapped as if I had a to follow a curfew. Besides that the hotel room did not have a blow dryer or iron. You have to call front desk to pick it up. That’s another shuttle drive to the front desk. The Shuttle drivers and maids are nice. The front desk people and the service at the restaurant are horrible. The place as beautiful as it is, well it’s just inconvenient. I will not reccoment to anyone and I won’t come back to this resort.
Perjalanan 6 malam
Ulasan tetamu Orbitz yang disahkan

8/10 Sangat Baik

Wonderful views. Great location.
Short walk to beach and restaurants. Luggage delivery to rooms needs improvement as room access is too steep to permit self-carry or bellman style checkin. Delivery by back road via cheap is too slow.
Stephen, perjalanan 2 malam
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

Jorge L, perjalanan 1 malam bersama rakan
Ulasan tetamu Hotels.com yang disahkan

8/10 Sangat Baik

Nice room, good service and nice location.
We spent two nights at the Pelican Eye's Hotel, and were overall quite happy with our stay. The staff is friendly and speaks a reasonably amount of English, if you are not comfortable with Spanish. The location is great with a good view of the ocean - we even had the view from our bed (which was comfortable). Included breakfast is a bit above average and there are different options to choose from. However, all these niceties don't come for free; expect to pay more than double for drinks, beers (2.5 USD wo tax and tips) etc relative to other places. Also there are quite a lot of stairs to traverse if you want to get around by food - they do, however, provide free transport around the hotel grounds. They also offer shuttle services to surrounding beaches for 10 USD.
Kenneth, perjalanan romantik 2 malam
Ulasan tetamu Hotels.com yang disahkan

8/10 Sangat Baik

Dejligt resort med god beliggenhed
3 overnatninger, med rigtig god service. Vi havde bestilt et standard værelse, og desværre var air condition enheden utroligt støjende. Hotellet sendte en medarbejder første aften, men han kunne desværre ikke gøre noget ved enheden. Næste dag talte jeg med receptionen, og de sendte en ny medarbejder op for at undersøge enheden, og samtidig tilbød de at flytte os til et andet værelse. De opgraderede os til den tilstødende villa. Utroligt flinkt og service minded personale, og god håndtering af problemet. Morgenmaden var inkluderet, men man kan ikke vælge alt på deres menu. Der står i velkomst brevet fra receptionen at man kan opgradere sin morgenmad ved at betale pris forskellen, men det kunne vi altså ikke. Om det var en fejl fra personalet, eller en fejl i velkomst brevet er uvist. Under alle omstændigheder så var morgen maden rigtig god, og kaffen ligeså !
christian, perjalanan romantik 3 malam
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10/10 Luar Biasa

Trip of a lifetime
Such an amazing hotel - super clean, amazing facilities. But most importantly was how great the staff were. Krystal (sorry for not knowing the spelling of your name) - saved my butt; I left my bag at reception and was on the way to the airport - she called the taxi driver, and had staff hand deliver to me when we went back for it. Mucho gracias! You won’t be disappointed
Aaron, perjalanan 2 malam
Ulasan tetamu Expedia yang disahkan

6/10 Baik

Mixed Review
The hotel was quiet, the rooms were clean and comfortable and the staff were friendly. The water faucet in our shower broke and our AC didnt work so they gave us a very nice updrade. The shower in the upgraded room didnt work either. They didnt fix it. There is nothing going on. tThey didn't even play music and there was not a single person in sight. The second issue is the stairs. There were 288 stairs to walk up to get to our room! Yes, 288, and we weren't even at the top of the resort. There is a driver to drive you there if you want to tip him each time, but we were back and forth from our room and town alot and that would have been super expensive. The transportation to any local attraction is 10 times more expensive than any shuttle service in town, AVOID HOTEL PROVIDED TRANSPORT. Unless your pockets are super deep just don't do it. I consider the price of their transport to be the definition of price gouging. Our last night we decided to have dinner at the resort, (their food is SUPER expensive). My husband ordered filet mignon, which came out as folded over flank steak to make it look thicker. My lobster was way overcooked and the person working at the bar had to walk to the main bar (which is far) to get our food. Needless to say it was cold by the time we got it but we felt so bad for the guy that had to go pick it up down those stairs that we didn't complain. There are better places in town for much less money and you will probably be happier with one of those.
Brittany, perjalanan 6 malam
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8/10 Sangat Baik

Great but Older.
In this area this place was a great place. Safety and accommodating was the strong points. This place is getting old and needs some upgrading and repairs. It is very nicely done, just older. Loved the bathrooms!
Ricky, perjalanan 1 malam bersama rakan
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10/10 Luar Biasa

Excellent hotel a beautyfull beach
The hotel es beautyfull, very near the beach but also very quiet and secluded, the view is amazing, the pools are so beautyfull, everything is high level I higly recommended, Oh and is also in a marvelous beach
Mick, perjalanan 1 malam
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10/10 Luar Biasa

Nice Place
Family hotel well located and good rooms. The restaurant's food is average and its price is expensive for the quality it offers. In food you must go to another place.
Arturo, perjalanan 2 malam
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8/10 Sangat Baik

Nice hotel but under staffed.
Well appointed hotel situated few minutes from SJS. Spacious room. Under staffed and lacked attention to detail. Need to improve bedding experienced. Not enough pool towels.
Perjalanan 1 malam
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10/10 Luar Biasa

Great hotel and location.
The hotel is great. Set upon a hill on the outskirts of town but very easy to get to the central part of town (as it's a small town). The views are amazing and the hotel staff is wonderful. The food and drinks are good and the room was clean and comfortable. We would definitely come back and stay here again.
Monica, perjalanan 10 malam
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6/10 Baik

Beautiful view of San Juan de sur beach
Disappointed by having no TV , terrible shower water meaning shower doesn't work normally. Inconvenient running up and down the room for dining . But still recommend friends to stay during vocation .
kenny, perjalanan 2 malam
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4/10 Sederhana

Hotel Staff not prepared to handle situations
I arrive around 6:00 pm, and in the reception there was a lady complaining that her cabin did not have A/C, I thought that was an isolated event, but it was not. My cabin did not A/C as well, and I had to wait almost like 2 hours until they told me they were going to give me another cabin, I do not understand why they had to wait almost 2 hours to decide that they were going to give me another cabin. Breakfast was a hold other dilemma, they ran out of food, and the lines were absurd.
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8/10 Sangat Baik

Our entire trip to Nicaragua was wonderful. We stayed at Pelican Eyes for 1 week, in a regular room. It was spacious, clean and comfortable. It afforded stunning views of the harbor and the town below. The food in the restaurant was very good, and reasonable priced by North American standards. The staff was friendly, and always ready to be helpful. Most had difficulty in speaking English, but between their limited capabilities and ours in Spanish, and with gestures, communications were good. Word of caution: there are no elevators, and the hotel is built in a mountain side. We had the second room from the reception area, and we had to climb 50 steps to our room. There were 240 steps to the uppermost rooms. Those steps are not adequately lit at night, so some caution should be exercised. The hotel is conveniently located, within walking distance of most anything in San Juan del Sur. We would return to this hotel if we were to come back to San Juan. Photos are view from our room, both daytime and sunset.
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Great place to stay and rest. Very close to town, but yet very private. We will b back again.
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

The best hotel in San Juan del Sur
Let's start by saying this: it's expensive and it's worth it. This is by far the very best hotel in San Juan del Sur (I've stayed at/visited almost all of them). The facilities are amazing. They have rooms and villas that are absolutely honeymoon material. They have three great pools and 2 restaurants (They let you drink in the pool, which I believe is absolutely amazing). The whole experience was great, only down side is that since it's SO BIG, you need a shuttle to get around, and if you go to the town (Where the bars are), they charge you $5 per trip. On the bright side, they also offer a shuttle that goes down to the town and then back to the resort every hour from 2:00 PM to 9:00 PM. So if you like to party hard all night, you'll have to get a taxi to get you back to the resort, otherwise you won't make it. Food at the restaurants was great, the staff was kind and the villa I stayed in was marvelous, try to get the Casa Sosiego if you can, if you don't like it, I dare you to send me a reply. You will love it here. Perfect for couples.
Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

Nice stay
Stay was great although there was a wedding the same weekend and pool and restaurant was closed in phase 2 (where I was staying) so you had to get them to come get you to bring you back to phase 1 on the other side of the property. This was a slow process sometimes. I wish that they had put me in phase 1 after knowing about the wedding. Also, the towels looked a bit weathered.
Ulasan tetamu Hotels.com yang disahkan

8/10 Sangat Baik

Beautiful view of San Juan del Sur
The location was fantastic and the view was wonderful. However, I had booked two rooms requesting that they be close to each other but they were at opposite ends of the complex. One was a standard style hotel room and the other was a beautiful condo style accommodation. Room #1 had issues with bugs. There was a cockroach under the covers and the bathroom was full of ants. Maintenance came and sprayed, but it was still pretty awful. Room #2 was fine. Online and when we checked in we were told we would receive a complementary breakfast so we went to it and then they told us because we booked through Hotels.com that we didn't qualify and tried to charge us. They did the right thing by us and waved the bill because the knew they told us upon check in that it was included. The rooms are quite spread out and a shuttle was needed to get anywhere. They were very prompt in picking us up anytime we wanted go go anywhere. Overall it was a nice place to stay.
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10/10 Luar Biasa

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10/10 Luar Biasa

Awesome!
Great spa services! I enjoyed the room as well. Everyone was nice and helpful. Food was good. I would go again and spend more time.
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2/10 Lemah

Comepletely disatisfied
No wifi for 2 days,telephone broken first day also.Hotel charges 10.00 for drinking water which is a plastic bucket and spigot with no lid!!! Booked king bed while standing at reception.Then was told not available.Saw maybe 10 guests, hotel was not even remotely fully booked? Why no king room available? Ocean view room was peek a boo thru the trees.Took 20 minutes to obtain 2 towels while at pool.We were the only 2 guests at the pool.Why so long of a wait? Had to ask 6 times for water at breakfast before receiving.Which included 2 trips to to the counter myself to ask.I could go on and on about how completely disappointed I am in this 1 star hotel which charges 4 star prices !!! I do not write reviews but was compelled by the lack of service and utter disregard by some of the staff.Would NEVER recommend this hotel !!!!!!! Save your money and stay anywhere else !
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