4/10 Sederhana
16 Ogos 2024
We had booked a triple room for 3 adults for 2 nights.
We were allocated a suite which sounds great only till you use the room. The shower flooded every time we used it and every time it needed cleaners to come which was very inconvenient.
The locker in the room needed changing 3 times as none worked.
When we called the manager, we were made feel that we should feel thankful that we were given a suite and that lockers were never originally for the guests.
The cleaning staff knocked at 8am and entered the room without waiting for the answer which was very embarrassing.
There were cockroaches in the bathroom and in the bedroom.
We had opted for B&B only. This place seems to cater for more all inclusive, hence we were not given any wrist band.
The manager at the end decided to offer us a free meal and when we went to get the food, we were asked so many questions and made feel very uncomfortable.
We message was a waste of money.
The location is not great, very isolated and away from everything else.
Will not recommend - the hotel, the staff and services are poor.
There are many other places near by which looked great with central location.
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