Lihat semua hartanah

Ragamaya Resort & Spa Munnar

Hartanah 4.0 bintang
Hotel gunung di Udumbanchola dengan kolam renang terbuka dan restoran

Pilih tarikh untuk melihat harga

bulan semasa anda ialah January, 2025 dan February, 2025.
Januari 2025
Februari 2025

Galeri foto untuk Ragamaya Resort & Spa Munnar

Bar snek
Kolam renang terbuka, payung kolam, kerusi lepak pantai
Bahagian luar
Cadar kapas Mesir, peralatan tempat tidur premium, busa memori
Kawasan tempat duduk lobi

Ulasan

8.8 daripada 10

Cemerlang

Kemudahan popular

  • Bilik bersambung tersedia
  • Perkhidmatan pengangkutan lapangan terbang
  • Kolam
  • Mesra haiwan kesayangan
  • Gim
  • Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu

Kemudahan utama (12)

  • Pengemasan harian
  • Restoran
  • Kolam renang terbuka
  • Kelab kesihatan 24 jam
  • Sauna
  • Perkhidmatan bilik
  • Perkhidmatan bilik
  • Pusat persidangan
  • Pusat Perniagaan
  • Pengangkutan ulang-alik lapangan terbang
  • Pengangkutan ulang-alik kawasan
  • Teres

Keselesaan seperti di rumah (6)

  • Taman permainan di tapak hartanah
  • Bilik bercantum/bersebelahan tersedia
  • Bilik mandi persendirian
  • Saluran TV premium
  • Taman
  • Teres

Pilihan bilik

Honeymoon Villa, 1 Bedroom, Private Pool, Garden View

Sorotan

Balkoni berperabot
Kalis bunyi
Dilengkapi perabot secara berasingan
Kolam renang persendirian
Penyaman udara
Bilik bercantum tersedia
Televisyen LED
Menu bantal
  • 23 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Lihat semua foto untuk Elite Suite, 1 Katil Raja (King), Non Smoking, Lake View

Elite Suite, 1 Katil Raja (King), Non Smoking, Lake View | Cadar kapas Mesir, peralatan tempat tidur premium, busa memori

Elite Suite, 1 Katil Raja (King), Non Smoking, Lake View

Sorotan

Balkoni berperabot
Kalis bunyi
Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
Televisyen LED
Menu bantal
Peralatan tempat tidur premium
  • 46 meter persegi
  • Pemandangan tasik
  • Boleh menampung 3
  • 1 Katil Raja (King)

Lihat semua foto untuk Family Villa, 2 Bedrooms, Private Pool, Garden View

Family Villa, 2 Bedrooms, Private Pool, Garden View | Cadar kapas Mesir, peralatan tempat tidur premium, busa memori

Family Villa, 2 Bedrooms, Private Pool, Garden View

Sorotan

Balkoni berperabot
Kalis bunyi
Dilengkapi perabot secara berasingan
Kolam renang persendirian
Penyaman udara
Bilik bercantum tersedia
Televisyen LED
Menu bantal
  • 46 meter persegi
  • Boleh menampung 4
  • 1 Katil Raja (King)

Lihat semua foto untuk Deluxe Double Room, 1 Katil Raja (King), Lake View

Deluxe Double Room, 1 Katil Raja (King), Lake View | Cadar kapas Mesir, peralatan tempat tidur premium, busa memori

Deluxe Double Room, 1 Katil Raja (King), Lake View

Sorotan

Balkoni berperabot
Kalis bunyi
Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
Televisyen LED
Menu bantal
Peralatan tempat tidur premium
  • 32 meter persegi
  • Pemandangan tasik
  • Boleh menampung 3
  • 1 Katil Raja (King)

Lihat semua foto untuk Premium Room, Non Smoking, Lake View

Premium Room, Non Smoking, Lake View | Cadar kapas Mesir, peralatan tempat tidur premium, busa memori

Premium Room, Non Smoking, Lake View

Sorotan

Balkoni berperabot
Kalis bunyi
Dilengkapi perabot secara berasingan
Penyaman udara
Bilik bercantum tersedia
Televisyen LED
Menu bantal
Peralatan tempat tidur premium
  • 33 meter persegi
  • Pemandangan tasik
  • Boleh menampung 3
  • 1 Katil Raja (King)

Hartanah serupa

2 kolam renang tertutup, 2 kolam renang terbuka, kerusi lepak pantai

The Panoramic Getaway

Kolam
Spa
Perkhidmatan pengangkutan lapangan terbang
Tempat letak kenderaan percuma
8.8 daripada 10, Terbaik, (77)
Harga ialah RM421
RM497 jumlah
termasuk cukai & fi
7 Jan - 8 Jan
The Panoramic Getaway
Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!
Log masukDaftar sekarang, ia percuma

Tentang kawasan sekitar

Peta
View Point, Kallimaly, Off Munnar, Thekkady bypass Road, Udumbanchola, Kerala, 685 566

Tempat berdekatan

  • Nadukani Viewpoint - 8 min memandu - 5.8 km
  • Taman Kanak-kanak Dreamland - 18 min memandu - 11.5 km
  • Masjid Munnar Juma - 34 min memandu - 24.4 km
  • Padang Teh Pallivasal - 35 min memandu - 19.0 km
  • Tea Gardens - 39 min memandu - 23.3 km

Bergerak

  • Lapangan Terbang Antrabangsa Cochin (COK) - 48.4 batu/78 km
  • Pengangkutan ulang-alik ke lapangan terbang (surcaj)
  • Pengangkutan ulang-alik kawasan (surcaj)

Restoran

  • ‪Prakruthi Multi Cuisine Restuarant - ‬19 min memandu
  • ‪Murickassery - ‬25 min memandu
  • ‪Cassendra Restaurant - ‬20 min memandu
  • ‪Tornado Restaurant - ‬25 min memandu
  • ‪Spicy Garden Resort - ‬21 min memandu

Tentang hartanah ini

Ragamaya Resort & Spa Munnar

Ragamaya Resort & Spa Munnar ialah pilihan penginapan yang bagus di Udumbanchola. Anda boleh mencuba urut atau rawatan muka dan Sameera yang menyajikan masakan antarabangsa. Sorotan lain termasuk kolam renang terbuka, kelab kesihatan 24 jam, dan pusat kecergasan 24 jam. Pengembara lain menyukai perkhidmatan bilik.

Bahasa

Bahasa Arab, Bahasa Inggeris, Bahasa Hindi

Sekilas pandang

Saiz hotel

  • 20 bilik
  • Setinggi 2 tingkat

Tiba/Pulang

  • Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah hari
  • Daftar masuk/keluar ekspres tersedia
  • Umur minimum daftar masuk - 18 tahun
  • Masa daftar keluar adalah 11:00

Sekatan berkaitan dengan perjalanan anda

  • Semak sekatan COVID-19.

Arahan daftar masuk khas

  • Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang (surcaj boleh dikenakan); untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 48 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
  • Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan
  • Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
  • Untuk butiran lanjut, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan

Diperlukan semasa mendaftar masuk

  • Kad kredit, kad debit atau deposit tunai diperlukan untuk caj sampingan
  • ID foto dikeluarkan kerajaan diperlukan
  • Umur daftar masuk minimum ialah 18

Haiwan kesayangan

  • Haiwan peliharaan dibenarkan menginap
  • Mangkuk makanan dan air tersedia

Internet

  • Wi-fi percuma di tempat awam
  • Wi-fi percuma dalam bilik

Tempat letak kereta

  • Letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan valet percuma di tapak hartanah
  • Tempat letak kenderaan lanjutan percuma di tapak hartanah
  • Parkir mudah diakses kerusi roda di tapak hartanah
  • Parkir terhad di tapak hartanah

Transit

  • Pengangkutan ulang-alik lapangan terbang dengan permintaan ((tersedia 24 jam))*

Di luar tapak

  • Pengangkutan ulang-alik kawasan*

Maklumat lain

  • Kawasan merokok yang ditetapkan

Kemudahan hartanah

Makanan dan minuman

  • Restoran
  • Gril barbeku
  • Perkhidmatan bilik (waktu terhad)
  • Bar/deli snek

Membuat perjalanan dengan kanak-kanak

  • Taman permainan

Aktiviti menarik

  • Meja biliard atau pool
  • Denai kembara/basikal Aktiviti belayar berhampiran

Bekerja jauh dari rumah

  • Pusat perniagaan
  • Bilik mesyuarat
  • Stesen komputer
  • Pusat persidangan

Perkhidmatan

  • Meja/kaunter hadapan 24 jam
  • Perkhidmatan rencam
  • Bantuan pelancongan/tiket
  • Perkhidmatan pencucian kering/dobi
  • Surat khabar percuma di lobi
  • Tempat simpanan bagasi
  • Kakitangan berbilang bahasa
  • Porter/tukang angkut
  • Basikal sewa
  • Kerusi lepak tepi kolam
  • Payung kolam

Kemudahan

  • 5 bangunan/menara
  • Dibina pada 2014
  • Peti simpan selamat di meja/kaunter hadapan
  • Taman
  • Tempat berkelah
  • Teres
  • Perpustakaan
  • Kelambu
  • Kelab kesihatan 24 jam
  • Kolam renang terbuka
  • Bilik permainan/arked
  • Sauna
  • Dewan bankuet
  • Seni bina tradisional

Kebolehcapaian

  • Mudah diakses kerusi roda
  • Laluan perjalanan yang boleh diakses dengan kerusi roda
  • Tempat letak kenderaan yang boleh diakses kerusi roda

Kemudahan bilik

Hiburan sepanjang masa

  • 32-inci TV LED
  • Saluran digital premium

Keselesaan di rumah

  • Penyaman udara (kawalan suhu)
  • Kipas siling
  • Bar mini
  • Pembancuh kopi/teh
  • Cerek elektrik
  • Jubah mandi dan selipar
  • Seterika/papan seterika (atas permintaan)

Tidur dengan nyenyak

  • Menu bantal
  • Langsir/tirai gelap terus
  • Bilik kalis bunyi
  • Perkhidmatan "turndown"
  • Peralatan tempat tidur premium
  • Katil busa memori

Aktiviti untuk dinikmati

  • Balkoni berperabot
  • Dilengkapkan perabot secara berasingan

Segarkan diri

  • Bilik mandi persendirian
  • Hulu semburan mandi hujan
  • Pancuran mandi sahaja
  • Bidet
  • Kelengkapan dandanan diri berjenama
  • Pengering rambut
  • Tuala

Kekal terhubung

  • Meja
  • Wi-fi percuma
  • Telefon

Makanan dan minuman

  • Air botol percuma

Lain-lain

  • Pengemasan harian
  • Peti besi dalam bilik (muat komputer riba)
  • Bilik bercantum/bersebelahan tersedia

Ciri istimewa

Tempat Makan

Sameera - restoran ini khusus dalam masakan antarabangsa.

Fi & dasar

Fi mandatori

Anda akan diminta oleh pihak hartanah untuk membayar caj yang berikut semasa daftar masuk atau daftar keluar. Fi mungkin termasuk cukai yang berkenaan:
  • Makan Malam Gala Malam Krismas (24 Disember) bagi setiap orang dewasa: INR3000.00
  • Makan Malam Gala Malam Tahun Baru (31 Disember) bagi setiap orang dewasa: INR3000.00

Kemudahan tambahan

  • Perkhidmatan pengangkutan ulang-alik lapangan terbang ditawarkan dengan caj tambahan sebanyak INR4000 setiap kenderaan (perjalanan pergi balik)
  • Perkhidmatan pengangkutan ulang-alik kawasan ditawarkan dengan caj tambahan

Kanak-kanak & katil tambahan

  • Katil lipat simpan boleh didapati dengan dikenakan bayaran sebanyak INR3000.0 sehari

Dasar

Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan.
Tetamu tidak perlu bimbang kerana terdapatnya pemadam api, sistem keselamatan dan alat pertolongan cemas di tapak hartanah.
Hartanah ini menerima kad kredit.
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah. Dasar yang disenaraikan diberikan oleh hartanah.
Harap maklum: Bagi menurut undang-undang tempatan, tiada alkohol akan disediakan di hartanah ini pada hari pertama setiap bulan.

Juga dikenali sebagai

Ragamaya Resort Munnar
Ragamaya Resort
Ragamaya Munnar
Ragamaya Resort Munnar Udumbanchola
Ragamaya Munnar Udumbanchola
Hotel Ragamaya Resort & Spa Munnar Udumbanchola
Udumbanchola Ragamaya Resort & Spa Munnar Hotel
Ragamaya Resort & Spa Munnar Udumbanchola
Ragamaya Munnar
Hotel Ragamaya Resort & Spa Munnar
Ragamaya Resort Spa Munnar
Ragamaya Resort Munnar
Ragamaya Munnar Udumbanchola
Ragamaya & Munnar Udumbanchola
Ragamaya Resort & Spa Munnar Hotel
Ragamaya Resort & Spa Munnar Udumbanchola
Ragamaya Resort & Spa Munnar Hotel Udumbanchola

Soalan lazim

Adakah Ragamaya Resort & Spa Munnar menawarkan pembatalan percuma untuk bayaran balik penuh?
Ya, Ragamaya Resort & Spa Munnar mempunyai bilik boleh dibayar balik sepenuhnya tersedia untuk ditempah di laman kami.Jika anda menempah kadar bilik yang boleh dibayar balik, ini boleh dibatalkan sehingga beberapa hari sebelum daftar masuk bergantung kepada dasar hartanah. Pastikan untuk menyemak dasar pembatalan hartanah ini untuk mendapatkan terma dan syarat tepat.
Adakah kolam tersedia di Ragamaya Resort & Spa Munnar?
Ya, terdapat kolam renang terbuka.
Adakah haiwan kesayangan dibenarkan di Ragamaya Resort & Spa Munnar?
Ya, haiwan kesayangan dialu-alukan. Mangkuk makanan dan air tersedia.
Adakah tempat letak kenderaan di tapak hartanah ditawarkan di Ragamaya Resort & Spa Munnar?
Ya, terdapat letak kenderaan sendiri, valet dan lanjutan percuma. Ruang parkir mungkin terhad.
Adakah perkhidmatan pengangkutan lapangan terbang ditawarkan oleh Ragamaya Resort & Spa Munnar?
Ya, pengangkutan ulang-alik lapangan terbang tersedia. Caj adalah sebanyak INR4000 setiap kenderaan perjalanan pergi balik.
Apakah masa daftar masuk dan daftar keluar di Ragamaya Resort & Spa Munnar?
Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 12:00 tengah hari. Masa daftar keluar adalah 11:00. Daftar masuk dan daftar keluar ekspres tersedia.
Apakah aktiviti yang tersedia di Ragamaya Resort & Spa Munnar dan kawasan berdekatan?
Bergembira pada bulan-bulan yang lebih panas dengan aktiviti berdekatan seperti kembara berjalan kaki. Nikmati aktiviti renang di kolam renang terbuka atau gunakan kemudahan lain di hotel ini, yang menyertakan kelab kesihatan 24 jam dan sauna. Ragamaya Resort & Spa Munnar turut mempunyai bilik arked/permainan dan tempat berkelah, di samping taman.
Adakah terdapat restoran di Ragamaya Resort & Spa Munnar atau kawasan berdekatan?
Ya, Sameera menawarkan masakan antarabangsa.
Adakah Ragamaya Resort & Spa Munnar mempunyai ruang persendirian terbuka?
Ya, setiap bilik menampilkan balkoni berperabot.

Ragamaya Resort & Spa Munnar Ulasan

Ulasan

8.8

Cemerlang

9.2/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

7.4/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Luar Biasa

Amazing location, great staff and good food
Gautam, perjalanan 2 malam bersama keluarga
Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

Perjalanan 3 malam
Ulasan tetamu Hotels.com yang disahkan

6/10 Baik

View around and from property is very nice. Unique. WiFi infra is very poor. Only one restaurant and nothing close by. Remote location.
Perjalanan 3 malam bersama keluarga
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

Amazing getaway in the mountains
Boutique hotel with beautiful view - fresh air and absolute silence in the middle of the nature. Super friendly and helpful staff. New and comfort rooms. Free room service, restaurant serve food 3 times during the day. The only minus - noise isolation between rooms was very disappointing. About 3 hours driving to the tea plantations (to travelers attention - there are massive road reconstructions in whole Munnar area).
Meshy, perjalanan romantik 4 malam
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Weekend Getaway
Excellent resort with one of a kind view. Me & my wife stayed there for 2 days. This resort is not located exactly at Munnar, but at Rajakkad side near Kallimali viewpoint overlooking the Ponmudi reservoir. Munnar town is about an hour away. So it was not as cold as Munnar but very pleasant weather. We really enjoyed the stay. Only suggestion is to improve on the breakfast buffet spread.
Arjun, perjalanan romantik 2 malam
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Beautiful Views
Beautiful Views from the room. Far for the Munnar City.
Perjalanan 1 malam
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

Beautiful location with incredible and inspiring v
Felt very calm and serene throughout our 3 day stay. Extremely well looked after by all the wonderful staff.
Wendy, perjalanan 3 malam
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

Amazing views and setting
We had an amazing stay at the Ragamaya resort. It is a bit out of the way from the other resorts, but that's also what makes it amazing - as it has one of the best views ever and is very calm and peaceful because of it's setting. The staff were lovely and wonderful as well, and recommended a local tour down to the lake, which was also a highlight.
Perjalanan romantik 1 malam
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Hotel is not in Munar. Munnar attractions are about an hour drive. Poor road conditions. We
Mohan, perjalanan 2 malam
Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

Awesome place with a great view
Situated pretty far from the Munnar city, it's very peaceful and has a very scenic view from all the rooms. A scenery you can stare at all day long. Rooms are pretty good and well maintained. Pros: Location Scenery Peace and calm around Cons Not much to do in the resort other than the pool n spa They had mountain bikes but weren't enthusiastic about it themselves and told its not a big thing, wel leave you 3 kms away from here and charge 500 per person
Pramod, perjalanan romantik 3 malam
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Lovely location far from the crowd
I was unsure of my decision on choosing Ragamaya until I checked into my room, especially the fully glassed in view of the valley, with a balcony beyond. A view that is worth the long drive. The room was comfortable in all aspects and the bathroom had natural light,which was good. Pros:- sensational view from balcony (standard rooms) Toiletries were excellent ( don't carry your soaps) Hot water at all time Excellent staff who look into your needs immediately Good food quite reasonably priced (fish curry and fish wrapped in banana leaf) You don't feel overcrowded ( you can be comfortable in any type of attire) Cons:- the resort is quite far from Munnar, many are not aware of it to ask for directions(keep a couple of hours extra for the travel to the resort) Several activities can be planned, especially for teens) Cable goes on and off frequently(DVD's will be appreciated) Swimming pool is small and only 5 ft deep) Families with small children have to carry snacks with them because shops a quiet far
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

Even better than the pictures!
We booked Ragamaya partly based on its stunning pictures, and it turns out the resort and the valley it overlooks look even better in person. The staff is courteous and helpful, the rooms are great and the food is nice, if a little mild in flavor. The location while picturesque, is a bit away from Munnar and some attractions - so plan on driving to get around. We would definitely visit Munnar again and Ragamaya remains a top contender to stay.
Ulasan tetamu Hotels.com yang disahkan

8/10 Sangat Baik

Excellent Ponnmudi Lake facing rooms
My family wanted to enjoy a summer vaccation in a resort. I was browsing for a good resort near munnar and found this ragamaya resort and spa. Though this is 29 Kms from munnar it was an excellent ride and location for our family. The location was very good and the lake facing rooms are very good. Though we were vegetarians the breakfast and the dinner were really good and tasty. For children the small swimming pool as really good. Really enjoyed the 2 nights stay out there. Staff are welcoming and helping.
Ulasan tetamu Expedia yang disahkan

6/10 Baik

Staff members not polite. Food taste well. View from hotel room and restaurant were good
Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

Stunning views but isolated
Lovely hotel with amazing views, however, there are limted activities at the hotel and there is not much near the hotel. Note this hotel does not offer any alcohol. It is a great place for unwinding and just relaxing.
Ulasan tetamu Ebookers yang disahkan

6/10 Baik

Average . The resort is very far from the local sight seeing . Food is bad. They donot have half the things described on the menu. They are also short of staff in the kitchen . Service is slow and poor. The bathrooms are badly designed . You can see spider webs in the shaft next to the showers. They can definately do something about the interiors of the bathrooms . Moreover they were so many ants in the bathroom.
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Heavenly view!
This was the best view I have ever had at a hotel. The pictures don't do it justice. Absolutely heavenly! Unbelievable!!!
Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

Very Nice Place to relax and spend quality time
Small property at excellent location. All rooms have excellent lake/ valley view. You can spend hours sitting in the balcony sipping that hot coffee. Highly recommended for newly married couples to escape from the crowd and have some beautiful time. Note that it is far from Munnar (30 kms) and will not recommend the place who has limited time to see spots around Munnar. It is a place meant to go and relax with family or friends. Liquor is not available as it is of 4* category and the new Govt. norms allows only 5* and above to serve liquor in Kerala. So, recommend to take your own stock in case you want to party with friends. The approach road (1km) is at very bad shape and Google shows the route wrong. So the last leg you will need to ask locals. Try to reach the property within day light unless someone knows the route throughly. Overall I have nothing to complain as the place is worth the little pain you would take to reach there.
Ulasan tetamu Expedia yang disahkan

8/10 Sangat Baik

Nice Valley view
Stay at Ragamaya was really a nice experience. Awesome view of ponmudi dam and also a very calm and relaxing stay. The only problem is the road from Anachal and the road to hotel (1km under construction) which is little bit uncomfortable. Rest the stay is very good. Small park is good for children.
Ulasan tetamu Expedia yang disahkan

4/10 Sederhana

Misled by Hotels.com
I was very disappointed in my recent trip to Ragamaya Resort and Spa. The hotel and staff were very nice, but I feel incredibly mislead by the listing on Hotels.com. We decided to visit the resort for two days of relaxation at the spa. We weren't told until we arrived that the spa wasn't open. Had we known this we would not have booked to stay here. The hotel is in a very remote location. I think it should have been made clearer when booking, as it took over 4 hours to reach the hotel from Kochi costing us £50. Due to the remote location guests are restricted to dining at the restaurant buffet. Again, I believe this should have been clearer in the hotel description. Finally, despite it saying in the description that alcohol isn't available on the first of the month, in fact, alcohol isn't served at all. The Hotels.com description was incorrect and had we known this we would not have booked to stay here. Due to the above problems we ended up leaving the resort a day early so as not to waste precious time on our holiday. I'm really disappointed in our experience and would like to be refunded the full amount of our stay.
Ulasan tetamu Hotels.com yang disahkan

6/10 Baik

The highly remote hotel with a gorgeous view
Firstly I would like to point out that Hotels.com gave us WRONG information regarding the hotel. They never informed us that the hotels spa was shut for renovation and the website says its 13 kms from city centre when its actually 30 kms. and if you consider the state of the roads, it feels more like 50 kms. This was a big big big let down. The property being very remote, lacked staff, cleanliness etc. However since its relatively new it wasn't all that bad. The extra bed apparently was stored in the open and they had to change it like 3 times. once it was wet, once it was full of ants and the third time it was very dirty. The hotel said they were unable to even arrange for a masseuse in lieu of the closed spa and the property being as remote as it was, there was nothing to do except see the beautiful view. This was the one bright spot. The food wasn't quite good too and the chef was very helpful. Initially they were apologetic but then as we kept finding more faults, they ignored us. The bathroom had a leaking toilet which was not attended to.
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Ulasan tetamu Hotels.com yang disahkan

8/10 Sangat Baik

Apart from the Rest
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8/10 Sangat Baik

Apart from the rest,Spectacular Views of Lake
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10/10 Luar Biasa

Great Location. A must visit
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