8/10 Very Good
Dec 3, 2024
Holiday
Nice upmarket hotel with very nice rooms. Bit let down by management. Did not honour the flexible reservation and allow the change of duration of one of the two rooms we booked well before we arrived. Included breakfast restrictive, omelet allowed but no poached eggs, certain juices etc. No proper tea options (only camomille and green tea), no butter one day, proper coffee was an extra etc. Service in restaurant slow and we left one day without breakfast as nothing was produced in 30 minutes although we told them we were in a hurry to go to an excursion.Overall nice but could do with certain improvements.
Gerard
Gerard, 5-night trip
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