Extraordinarily small loading/unloading/valet area. Cars attempt to narrowly squeeze by although there’s no room for error. No guest receiving lobby with any amenities whatsoever ie coffee water, soft drinks. paid or otherwise. .. only corridors and elevators. The check-in desk is on the second floor. No fold out luggage stand in room. No Microwave in the consumable amenities cabinet. The Hotel is next to a loud, high traffic highway, which echoes into rooms enough to interfere with sleep. Theres no Greenbelts of trees or grass, only concrete curbs, sidewalks, and part of a Mall’s parking area without sufficient Handicapped Parking. The Westin at Dallas Galleria was once a beautiful Concierge’d Serviced Hotel worth the higher price for a Five Star room. Now, it doesn’t even meet Holiday Inn Express standards. Shame on Marriott, we’ll never stay there again.