DoubleTree by Hilton Hotel Syracuse

4.0 star property
Suburban hotel in East Syracuse with indoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Syracuse

Exterior
Bar (on property)
Meeting facility
Lobby
Reception
Near The Oncenter, DoubleTree by Hilton Hotel Syracuse offers a warm welcome with dry cleaning services and a cozy fireplace in the lobby. Enjoy cooked-to-order breakfast, unwind at the swimming pool or explore nearby Erie Canal Museum and Everson Museum of Art.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is RM572
RM669 total
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
6301 Route 298, East Syracuse, NY, 13057

What's nearby

  • Destiny USA - 9 min drive - 10.8 km
  • Syracuse University - 10 min drive - 8.3 km
  • The Oncenter - 10 min drive - 9.0 km
  • Landmark Theatre - 10 min drive - 9.4 km
  • JMA Wireless Dome - 11 min drive - 9.0 km

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 11 min drive
  • Syracuse Regional Transportation Center - 13 min drive
  • New York State Fair Station - 21 min drive
  • Free airport shuttle

Restaurants

  • ‪Pizza Hut - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Cafe Kubal - ‬4 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Burger King - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

When you stay at DoubleTree by Hilton Hotel Syracuse, you'll be within a 10-minute drive of Syracuse University and Destiny USA. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. Other features include a free airport shuttle, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive smart lock details
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls and off-lead area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle from 6 AM to 11 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (16006 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

DoubleTree Hilton Syracuse Hotel
DoubleTree Hilton Syracuse
East Syracuse Doubletree
Doubletree East Syracuse
Doubletree Hotel East Syracuse
Doubletree By Hilton Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel
DoubleTree by Hilton Hotel Syracuse East Syracuse
DoubleTree by Hilton Hotel Syracuse Hotel East Syracuse

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Syracuse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Syracuse?

Yes, there's an indoor pool.

Are pets allowed at DoubleTree by Hilton Hotel Syracuse?

Yes, pets are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel Syracuse?

Yes, there's free self parking.

Is an airport shuttle service offered by DoubleTree by Hilton Hotel Syracuse?

Yes, a free airport shuttle is available from 6 AM to 11 PM on request.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at DoubleTree by Hilton Hotel Syracuse?

No, this hotel doesn't have a casino, but Point Place Casino (14-min drive) and YBR Casino & Sports Book (18-min drive) are both nearby.

What is there to do at DoubleTree by Hilton Hotel Syracuse and nearby?

DoubleTree by Hilton Hotel Syracuse has an indoor pool and a 24-hour fitness centre.

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DoubleTree by Hilton Hotel Syracuse Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Hot Tub
Food
Bathroom
Biscuits
Parking
Breakfast

What guests liked

  • The pool was a highlight for many guests, being described as great, fun, nice, lovely, and excellent. (13 reviews)
  • The airport shuttle service was reliable, helpful, and provided by accommodating and professional drivers. (6 reviews)
  • Parking was free and easy, with ample spaces available. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Great stay. We arrived early and our room was ready. The pool and other amenities were excellent. It was a pleasure to stay there.
2-night trip

8/10

Nice clean hotel. Easy access to all areas of Syracuse.
4-night trip

10/10

Perfect!
1-night trip

10/10

Overall great stay and with proximity to the airport an extra bonus.
1-night trip

10/10

This was a very good stay the staff was friendly and thoughtful and the food was delicious.
2-night trip

10/10

Property is very nice. The staff super friendly and professional.
1-night trip

6/10

3 nights stay for graduation at Syracuse. Water tub was dirty, cold and hot switches were swapped, had to pass hot water to get to cold. Tub had water drain issues. A shower would leave tub half filled. Window curtain was damaged, had a hole. Bedspread had wrinkles. For $400 a night you expect something better!
3-night trip

10/10

Excelente personal en el check in
1-night trip

10/10

Great location and hotel.
1-night trip

10/10

This hotel is a great ! I enjoyed a short stay before catching a flight.
1-night trip

4/10

During the college graduation season, hotel rates were unreasonably high. While I understand that prices can go up during peak seasons, this was a rural hotel, and the rates felt unjustified. The staff were friendly and kind, but the condition of the hotel was disappointing— the bathroom fan didn’t work, and the drain was clogged. It was originally $609 per night plus tax, totaling $1,425 for two nights, which was absolutely not worth it. I appealed to the manager and got it reduced to around $900, but even that felt too expensive for the quality of the hotel.
2-night trip

10/10

Excellent hotel for short or long stay.
1-night trip

10/10

Great hotel
1-night trip

10/10

Beautiful place
1-night trip

8/10

All was good but the property was overpriced b/c the state wrestling championships were taking place.
2-night trip

10/10

Very clean peaceful
2-night trip

10/10

Staff is very nice
1-night trip

8/10

Nice hotel and location! Staff were friendly and extremely helpful!
3-night trip

10/10

We travel quite a bit and this was the nicest, cleanest, most cost efficient place I have stayed in a while. We will definitely stay again
1-night trip

10/10

Great service clean room good food
1-night trip

10/10

Great time
1-night trip

10/10

Loved this property!
1-night trip

6/10

The front desk attendants were so kind and welcoming. The salmon from Seasons Tavern was DEE-LISH! The number one glitch -- and it mattered a lot to me -- was that when I went to get a towel after I showered, it unrolled to reveal stains. That was a gross-out moment for me (I'm a borderline germaphob, so there's that...). But the bed was divine and I enjoyed myself.
2-night trip

10/10

We love staying here. They are always very accommodating.
1-night trip

8/10

Have stayed at this property at least 30x and will do so again when needed
1-night trip