Upon arrival, the valet completely ignored me, so I proceeded to unload my things as normal. After checking in, I realized that my room didn’t even include a baseline refrigerator or microwave. There were two of us staying, but the bathroom was only equipped with one towel (which smelled of mildew after a single use.) I paid for the upgrade that included the breakfast buffet, but the three nights I stayed, breakfast was never set up once. On the third morning, I asked a team member and they suggested I sit down at the full service restaurant and pay even more for breakfast. Same issue with the internet. Unless you want speeds that rival a McDonald’s parking lot access point for your WiFi; you’re paying extra for that as well. I get that they want you to spend more on upgrades, room service, etc but when I think “Double Tree by Hilton” I think luxury. I can get better treatment at a Motel 6. At least they’ll leave the light on for you.