West Tennessee Healthcare Sportsplex - 6 min drive - 8.0 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
Memphis International Airport (MEM) - 87 min drive
Restaurants
McDonald's - 3 min walk
Buffalo Wild Wings - 2 min drive
Cheddar's Scratch Kitchen - 2 min drive
Logan's Roadhouse - 6 min walk
Old Country Store - 4 min walk
About this property
Jackson Hotel and Convention Center
Enjoy your visit to Jackson with a stay at Jackson Hotel and Convention Center. Guests will have free perks such as WiFi and self-parking. Fellow travellers say good things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
205 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7 AM
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Business centre
3 meeting rooms
Conference centre
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Facilities
1 building/tower
ATM/banking
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Washer and dryer
Sleep well
Alarm clock
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge (on request)
Microwave (on request)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Jackson And Convention Center
Jackson Hotel and Convention Center Hotel
Jackson Hotel and Convention Center Jackson
Jackson Hotel and Convention Center Hotel Jackson
Frequently asked questions
Does Jackson Hotel and Convention Center offer free cancellation for a full refund?
Yes, Jackson Hotel and Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jackson Hotel and Convention Center?
Sorry, pets aren't allowed.
Is parking offered on site at Jackson Hotel and Convention Center?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Jackson Hotel and Convention Center?
Check-in start time: 3 PM; check-in end time: 7 AM. Check-out time is 11 AM. Contactless check-out is available.
What's the area around Jackson Hotel and Convention Center like?
Jackson Hotel and Convention Center is located a short 2-minute walk from Casey Jones Village.
Jackson Hotel and Convention Center Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.8/10
Staff & service
5.4/10
Amenities
5.2/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
10/10 Exceptional
30 October 2024
Zakeya
Zakeya, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Olajuwon
Olajuwon, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 August 2024
Property hasn’t had upkeep in a while, felt very unsafe. We did check for bugs in the bed, bedding had burn holes.
Steven B.
Steven B., 1-night trip
Verified Expedia guest review
8/10 Very good
4 August 2024
Staff is very nice and accommodating. The rooms are dirty. There was no mini fridge in room we moved to. 1st rooms were dirty bath and light fixture worked when it wanted to. 2nd rooms were cleaner. The bed was comfortable.
Kathleen
Kathleen, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 July 2024
Alfonso
Alfonso, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 July 2024
The property was relatively clean. Other guests hanging out was an issue.
Mike
Mike, 1-night business trip
Verified Expedia guest review
2/10 Poor
1 July 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 June 2024
nina
nina, 1-night trip
Verified Hotels.com guest review
4/10 Fair
26 June 2024
Nothing work in that hotel. No TV; no ice machine; dirty; smells bad.
RAFAEL
RAFAEL, 1-night romance trip
Verified Travelocity guest review
2/10 Poor
23 June 2024
Madalynn
Madalynn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 May 2024
Our stay was good
Kirstin
Kirstin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 May 2024
Older hotel room was clean no extras.
Shelley
Shelley, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 May 2024
sam
sam, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 May 2024
This was a quick and inexpensive stop for our family traveling with grandchildren. The room/beds were clean and basic. The hallway and elevator were a bit grungey. The lobby was sparce with no furniture. The breakfast "buffet" was packaged donuts and muffins, but the kids thought it was great! There was a bit of noise at bedtime, but later everything was quiet and we slept well. Great rates and convenient to the interstate. A good place to stop if you are not expecting too much.
Kathryn
Kathryn, 1-night family trip
Verified Expedia guest review
2/10 Poor
11 May 2024
DON’T STAY HERE!!!!
This place was awful. We booked a non-smoking room but the whole place smells like cigarette smoke. There was no trash can in the room. No place to hang clothes. No luggage stand. There WAS a used Q-Tip on the floor. Paint drops on the floor. Dirt on the floor. Tears/ holes in the linoleum. The shower floor had black stains on it. I elected to not shower because of how dirty everything was. To add insult to injury, there was no WiFi. And there were young adults in the hallway past midnight making lots of noise.
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Will for sho be backed
Ciarra
Ciarra, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2024
LaWanda
LaWanda, 2-night trip
Verified Hotels.com guest review
6/10 Good
9 May 2024
Very Basic
This stay was a so-so stay it served the immediate purpose but was lacking in quite a bit. An older hotel very basic - nothing special the room was fairly clean but the floor was all sticky none of the lamps had knobs to turn them on or off and no coffee maker no refrigerator no microwave, the bed was comfortable but old
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 May 2024
Melondie
Melondie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 May 2024
It was good for us
Angela
Angela, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 May 2024
Jasmine
Jasmine, 1-night trip
Verified Expedia guest review
8/10 Very good
2 May 2024
Melondie
Melondie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
2 May 2024
Nothing dirty walls bathroom nasty
Francessa
Francessa, 1-night family trip
Verified Expedia guest review
4/10 Fair
29 April 2024
The room was not cleaned. There was hair all the bathroom and in the bedding. There was a dollar general basket on floor 2 and 3. There seemed to be a lot of activity going on around the hotel.