8/10 Sangat Baik
10 Mac 2025
Nice room ruined by unacceptable problem
The staff was engaged and helpful. The room featured a handsome dark wood desk/wardrobe along one wall. Overall, it was a very nice, if outdated room. There was nary a USB outlet in site, and the loose electrical outlets that things just fall of that you find in rooms a bit long in the tooth. I did really like the room, and the housekeeping seemed to be very good. I only ding the room for cleanliness because of a problem with the bathtub that was beyond housekeeping's control. The bathtub would not fully drain of water because it appeared to be sunken in the middle. Water appeared to have been repeatedly sitting in there for many hours at a time. There was staining in the middle of the tub, and a low ring around the tub. This very nice room should not have been available for use because of this one problem. A problem that staff could not help me with because the hotel was full. This unacceptable was not the fault of the staff I told about this problem. The responsibility for this probably not to code tub falls fully on management and ownership. I never thought I would see this at a Hampton Inn. I have attached a photo I took 24 hours after trying to get the water down the drain with a towel after I took a shower. You can see the small puddle of water still there, the ovalish area of discoloration showing the general outline of the depression, and the disgusting ring around the tub.
Robert
Robert, perjalanan 2 malam
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