Doubletree by Hilton Jabal Omar Makkah puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers. Also, this hotel is within a short drive of Kaaba. Fellow travelers love the helpful staff and breakfast.
Languages
Arabic, English, Indonesian, Urdu
At a glance
Hotel size
676 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (SAR 300 per day)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Offsite
Free area shuttle within 500 meters
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Free local shuttle
Children's menu
Working away
2 meeting rooms
Conference space (250 square feet)
Services
24-hour front desk
Concierge services
On-site car rental
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch LED TV
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This restaurant specializes in Italian cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SAR 80 to 250 for adults, and SAR 40 to 125 for children
Late check-out can be arranged for an extra charge (subject to availability)
Refrigerators are available for an additional charge
Children & extra beds
Rollaway beds are available for SAR 600 per night
Parking
Covered self parking costs SAR 300 per day
Parking height restrictions apply
Policies
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah
Frequently asked questions
Does Doubletree by Hilton Jabal Omar Makkah offer free cancellation for a full refund?
Yes, Doubletree by Hilton Jabal Omar Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Doubletree by Hilton Jabal Omar Makkah?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Doubletree by Hilton Jabal Omar Makkah?
Yes. Self parking costs SAR 300 per day.
What are the check-in and check-out times at Doubletree by Hilton Jabal Omar Makkah?
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Doubletree by Hilton Jabal Omar Makkah and nearby?
Recommended spots to visit include As-Haabee Exhibition (5-min walk) and Alkhalil Courtyard (7-min walk), along with Souk Al-Khalil (8-min walk) and Great Mosque of Makkah (11-min walk).
Are there restaurants at or near Doubletree by Hilton Jabal Omar Makkah?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
What's the area around Doubletree by Hilton Jabal Omar Makkah like?
Doubletree by Hilton Jabal Omar Makkah is in Jabal Omar, a short 11-minute walk from Great Mosque of Makkah and 15 minutes' walk from Kaaba. Travelers love the hotel's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 26, 2024
Faisal
Faisal, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Perfect location to walk to Haram about 5 minutes.
Check in was very fast and efficient.
Our room was clean and spacious.
The location is perfect for walking to Haram. There is a bus available frequently if you choose not to walk. For those with limited mobility Jabal Omar is a mountain range so there is a slight incline returning to the hotel. I loved the Adthan being streamed into the rooms. Despite the hotel being full the rooms were quite, great soundproofing.
Breakfast was good, buffet style with a good range of options. Staff friendly and very helpful. Had the evening buffet 1 night, great salad and pizza... but only 1 meat choice. No fish or chicken choices maybe the menu needs re-evaluating.
Cafe downstairs had a good selection of options for an evening meal. Quick service, good portion sizes and great value for money. I advise to share the rice portion it was really big.
We've stayed before and will definitely come back.
Huda
Huda, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
The hotel was great and the staff was great!
Aljo
Aljo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Mr Mohamed
Mr Mohamed, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
JASHIM
JASHIM, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2024
Excellent hotel with great facilities. The restaurant manager was extremely polite and helpful. Unfortunately we had to wait longer than 20 mins for reception to check in. Even when served, for any other query we had to wait in the queue which added to the overall time for full check in. Despite being told we had a late check in this didn’t happen and we had to again wait in reception for longer than 10 mins to get the key activated again.
Asif
Asif, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Amazing stay
Amazing
I booked a deluxe room and it was perfect,breakfast was very good
Shady
Shady, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
Anas
Anas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
So clean
Best place
shaker ahmed
shaker ahmed, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Mohamed
Mohamed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Great
Great hotel and staff
Tarek
Tarek, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Amazing hotel
The hotel was amazing , clean spacious , luxurious
The suite was spacious and the view was very nice
Restaurant was excellent, big variety of food and the service was great
The overall stay was exceptional and we enjoyed very much
However , I’d advice elderly residents to have companions because the constructions makes it a bit harder to reach the Haram they don’t let the shuttle to go inside , hopefully constructions will end soon
Hala
Hala, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 19, 2024
Helpful staff. Disappointed with duty manager
On the positive side excellent location and very nice surroundings. Helpful staff as a whole.
On the negative side my room was not cleaned up over the three nights I stayed there and because I had to check out before breakfast time the duty manager couldn’t arrange for me a cup of coffee before leaving (l already paid for breakfast)
Mohammed
Mohammed, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Close and comfortable.
Over all it was good
Mohidin
Mohidin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
It was amazing! The shuttle service to haram 24/7 was spot on, it was not noisy or very busy which was a plus. Looking forward to coming again!
Maha
Maha, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Muhammet ömer
Muhammet ömer, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
Asad
Asad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Firas
Firas, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
It’s not very close to Haram but the hotel itself is nice. Parking wasn’t available and had to park in Idress Hotel.
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 29, 2024
The Hotel is very clean and nice, staff are friendly. The reasons I’m not giving five stars, because the room was missing towels and we had to ask the front desk for more. The other reason is the food there, as advertised it looked delicious, but when we got it, it had no taste or smell. It was also pre made food and not fresh and heated up as well.
Overall, we enjoyed our stay at Double tree.