This is the nicest hotel I think we've ever stayed in, and we travel a bit. I don't think I've ever stayed anywhere, regardless of price or rating, where there wasn't some small thing a bit off -- even five-star hotel rooms have some gross dusty corner, if you look hard enough. Not this one: absolutely everything was perfect, top to bottom, from the lobby to the bed to the discreet laundry machine in our room to the breakfast buffet. Not a dusty corner in sight. Breakfast was amazing, btw. We were on the Espacio floor, and it was worth every penny. I am, actually, still surprised that it wasn't more expensive: we left this hotel for one in Kyoto at basically the same price point, and (while nice enough) that hotel was not nearly as luxurious. I would find a reason to go back to Nagoya just so I could stay at the Kanko again.