There was a very noisy strike going on at the Marriott Marquis across the street. Drums beating, people shouting through megaphones, and the picket line blocking the sidewalk across the street. The location would be good without the strike going on, but it was the deciding factor for a lower rating.
I booked a "deluxe queen room". I expected a small room, but hot a full-size bed in a tiny, not-so-deluxe room. I paid extra for the bigger room and asked about it the desk. They just shrugged and couldn't care less. If the better room isn't available, there should be a refund of the difference.