The staff was very friendly and accommodating, even though my needs were minor (lock box at the desk for my passport, ice). Always greeted and made to feel like a valuable guest. The protests in the area made for a loud evening and morning, but thankfully stop between 10pm til 7am. My room was clean but small, which is fine as a solo traveler. Desk was available if you need to work on a computer, and the bed was comfortable. Both AC and an heater are available, as well as a fan. A cool historic hotel, and the fireplace in the lobby is nice to sit by on a chilly evening! Would definitely stay again.