Promising. Beautiful hotel and property, but lacking in amenities. Only reason to justify the price is you get a one bedroom suite, which was great for having small kids. Property is beautiful, but that’s about it. You get a patio facing a parking lot or parking lot/highway.
We had no towels in room upon arrival and didn’t realize until we need to get ready for dinner. Called 3 times to get towels and finally arrived 1 hour later by front desk. Housekeeping was no where to be found.
There is no pool service. Although they said there was weekends after 3, but never saw anyone.
The pool was pack and they have 2 cabanas. However, you have to book the cabana through resort pass, not for hotel guests and no priority to guest. Inviting more people on the property for already small space. We did this bc we wanted a spot. The cabana for some reason is on compacted dirt, not pool deck, so your feet are dirty and gritty the whole time.
We also had only one roll of toilet paper and were missing our do not disturb signs all of which took a long time to receive.
It’s $30 to self park every night. Given the price of the room I expected more, but no one even helped us with our bags.