Hampton Inn Pittsburgh McKnight Road

We did a New Year celebration with the kids. It was a small gathering with people in our household due to Covid. We enjoyed the pool and jacuzzi. The staff were very polite and attended to our needs. Very clean rooms.

Nice and clean, good for getting away for a weekend

This was the worst hotel I’ve ever stayed at. I took into account that we’re in a pandemic and that my daughter and I stayed at this hotel to avoid travel in a snow storm, so my expectations were lowered. Overall this hotel was shabby, the lobby smelled cigarette smoke...not the general bad smell but thick enough I could smell it through my mask. The first room we were given there was NO heat, so they did switch us to a different room. The second room was filthy... there was a razor cap on the sink, hair around the bathtub, The bathtub was DIRTY , the wallpaper was moldy and peeling from the walls and the floor tiles had heaved to the point there was no grout and they were sharp to walk on. The bedroom area was generally dirty, the heater had thick dirt on it, and the wallpaper was torn in places. The bed linens did look clean. Because we were escaping a snow storm we didn’t have the choice to leave or I would have done that. My daughter ended up sneezy all night, likely from mildew or dust. In the morning we had to WAKE up the desk attendant in order to check out at 6 am...we wanted to escape as soon as possible.

Was surprised to find out the hard way that guests were expected to ask to have their rooms cleaned, waste baskets emptied, used towels replaced and beds remade when staying more than one night. This practice was not made known to guests ahead of time. The so called "Breakfast Bags" were a joke. We asked for a wake-up call at 5:00am...Received an apology call came at 5:45am saying that they had called but could not make a connection !!!!! Next time we need to visit this area, we will not be staying at the Hampton Inn on McKnight Rd. in Pittsburgh.

The hotel was fine. The clerk at check in.. not so much. Was outside smoking when I arrived. Did not was her hands. Seemed annoyed that I booked with a third party. Just wasn't the welcome I expected.

All we did was arrive late, sleep, and leave, but the staff was friendly and the place was clean.

Wish there was some sort of vending machine. Some stains on the bathroom walls was a little off putting. Definitely not as nice as the Hampton, we stayes in the previous two nights south of Cleveland.

Great place to stay! Staff is very friendly and helpful! The hotel is very clean!!

Room cleanliness definitely not up to standards for a Hampton property. Furnishings very worn. Issues with sink drainage and hot water. Bathroom cleanliness need attention. No batteries in remote. Spare blanket missing but they left the wrapping. Property doesn’t align with Hampton brand.

It was a nice stay especially during COVID. Staff was nice and answered questions we had. The only negative was that I was on a non smoking floor but it reeked of cigarette smoke in the hallway. Please improve the hotels smoking enforcement in the future.