2/10 Lemah
24 Februari 2025
Buyer Beware!!! Avoid at all costs!!!!
The worst hotel experience I have ever had.
-Pool had been closed for months and will remain closed for months. However the website won't tell you that.
- When we got to our room the faucet in the bathtub was running and would not turn off. Bolts and piece were strewn about the bathroom counter.
- A guy showed up to "fix" the bath with a steak knife in his hand. Then didn't fix anything and told us maintainence would be up to fix it. Like who was this guy??
- They said they were fully booked and couldn't give us a different room, also said we couldn't get a refund or even a discount. After relentless expressing our displeasure. They did "find" us a new room.
- After going to bed late that night we discovered only one of our queen beds had a comforter on it. The other one only had a waffle blanket and decorative cover. When I called the front desk they said they would bring one up for us. But when they arrived they said they only had these and handed us another waffle blanket. Turns out the waffle blanket they did give us was full of holes!!!
This place was nothing but a disaster from the moment you walk in to see the "Pool Closed" sign and your kid starts crying. Avoid this place!!! No matter how much money you think you are saving, it is not worth it.
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Justin
Justin, perjalanan 1 malam bersama keluarga
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