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Sercotel Ayala Bilbao

4.0 star property
Adults-only hotel connected to a shopping centre, within easy reach of Guggenheim Museum Bilbao

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Photo gallery for Sercotel Ayala Bilbao

1 bedroom, down duvets, minibar, in-room safe
Hallway
1 bedroom, down duvets, minibar, in-room safe
Hallway
Hallway
Experience the charm of Sercotel Ayala Bilbao, an upscale hotel in a prime location near Guggenheim Museum Bilbao and San Mames Stadium. Relax by the fireplace, browse through books in the library, or get some work done at coworking spaces. Guests rave about its central location and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Library
  • Reception fireplace
  • Communal living room
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
The current price is RM649
RM714 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room

1 bedroom, down duvets, minibar, in-room safe

Basic Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, down duvets, minibar, in-room safe

Classic Double Room

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, down duvets, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

1 bedroom, down duvets, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

1 bedroom, down duvets, minibar, in-room safe

Superior Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 29 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Minibar, in-room safe, desk, blackout curtains

Hotel Sercotel Coliseo

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,003 reviews
The price is RM608
RM669 total
includes taxes & fees
31 Aug - 1 Sept
Hotel Sercotel Coliseo
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About the area

Map
Canciller Ayala, Bilbao, 48008

What's nearby

  • Plaza Moyua - 6 min walk - 0.6 km
  • Plaza Nueva - 8 min walk - 0.7 km
  • Ribera Market - 10 min walk - 0.9 km
  • Guggenheim Museum Bilbao - 11 min walk - 1.0 km
  • San Mames Stadium - 3 min drive - 1.8 km

Getting around

  • Bilbao (BIO) - 15 min drive
  • Vitoria (VIT) - 44 min drive
  • Bilbao-Abando Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Abando Station - 3 min walk
  • Abando Tram Stop - 4 min walk
  • Moyua Station - 6 min walk

Restaurants

  • ‪NKO Eneko Restaurant - ‬3 min walk
  • ‪Arrese - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Monterrey - ‬3 min walk
  • ‪Bilbao Berria - ‬4 min walk

About this property

Sercotel Ayala Bilbao

At Sercotel Ayala Bilbao, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 4 minutes.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 61 rooms

Arriving/Leaving

    • Check-in start time: 2:30 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Height restrictions apply for on-site parking
    • Off-site parking within 492 ft (EUR 20 per day); discounts available

Other information

    • Smoke-free property
    • Caters to adults only
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Shared microwave

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 75
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao
HELP_OUTLINE

Frequently asked questions

Does Sercotel Ayala Bilbao offer free cancellation for a full refund?

Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Ayala Bilbao?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sercotel Ayala Bilbao?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Sercotel Ayala Bilbao?

Check-in start time: 2:30 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at Sercotel Ayala Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.

What's the area around Sercotel Ayala Bilbao like?

Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 14 minutes' walk from Guggenheim Museum Bilbao. Travellers say that the local area is good for shopping and very central.

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Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Old town
Breakfast
Lobby
Cities
Train station
Attraction
Welcoming

What guests liked

  • Breakfast was very good quality with a good selection and friendly service. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fabulous location and room. Really enjoyed our stay!
Ais, 3-night trip

10/10 Exceptional

Excellent location Great beds Clean hotel
david, 1-night trip

10/10 Exceptional

Our stay here was fantastic. The location, the staff the rooms and the cleanliness were exceptional. They also made my husband’s 60th birthday an unforgettable one with their own personal touch!
Nicole, 3-night trip

10/10 Exceptional

Great place..very clean and friendly staff..right in the middle of town .easy to walk everywhere
gordon hugh, 2-night trip

10/10 Exceptional

Value for the money

Very nice and friendly staff, good service. Good and extensive breakfast. Recommended.
Magnus, 2-night trip

10/10 Exceptional

Excellent

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!
Peter, 1-night trip

10/10 Exceptional

I really enjoyed staying at this hotel. Everything was great.
John, 3-night trip

10/10 Exceptional

Great breakfast!
Christina, 3-night trip

8/10 Very good

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel
Gillian, 2-night trip

8/10 Very good

Great location
Monica, 3-night trip

10/10 Exceptional

This was a great hotel! Very clean and quiet and walking distance to many of the main sites.
Anne, 2-night trip

10/10 Exceptional

Very good hotel, modern and spacious and in walking distance of all shops
Hannerieke, 5-night trip

10/10 Exceptional

Great Location, comfortable no frills

The staff were very helpful with restaurant recommendations & directions. It’s right in centre of things so great for exploring. Clean & comfortable no frills hotel.
Catherine, 3-night trip

8/10 Very good

comfortable and friendly hotel convenient for the city centre.
Stephen, 2-night trip

10/10 Exceptional

Great hotel in a central position. Staff were friendly and helpful. The rooms were clean and comfortable, would recommend.
David Timothy, 4-night trip

8/10 Very good

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao
Paul, 4-night trip

10/10 Exceptional

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.
Monika, 2-night trip

10/10 Exceptional

Nice hotel

This is a very nice hotel situated close to everything interesting in Bilbao. My room was small, but it was good enough for my needs and it was clean. I would definitely stay here again.
Richard, 3-night trip

10/10 Exceptional

Excellent hotel. The staff is wonderful and always helpful with a smile. The room is very good. The area is perfect, close to everything
Daniel, 3-night trip

8/10 Very good

Nice clean rooms
Bruce, 2-night trip

8/10 Very good

3 star hotel, it would get a 5.

Everything was OK. Felt more like a 3 star hotel than a 4 star.
Bert, 3-night trip

10/10 Exceptional

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.
Carlos, 1-night trip

10/10 Exceptional

Great location near train station and a lot places to shopping and eat. Walking distances (20Minutes) to The Puppy, We arrived via train to Bilbao and walk to the hotel ( 2 minutes walking) with luggage breakfast was great for the cost. I will use this hotel again
Alina, 2-night trip

10/10 Exceptional

.
Francesco, 4-night trip

10/10 Exceptional

Perfect
Franck Daniel, 1-night trip