We had to switch rooms due to the condition of our room. The second room wasn't any better. Very very disappointed with the condition and cleanliness of the rooms...perhaps we were put in an older, un-updated room...but there was so many things, no air-con, refrigerator would not close, holes and large stains on carpet, someones nasty hair grease left on the headboard...i could go on, but i won't.
I asked if they had any clening wipes so i could clean the headboards and dirty doorknobs and handles and they said i needed to go down to thw lobby if i wanted them!
The lobby was immaculate, the bar seemed fine, the breakfast was great! The staff was mostly friendly and helpful.
But the rooms and patio were dirty/filthy! App won't let me add photos, but trust me, they're bad.