4/10 Fair
25 November 2024
Troubling
We have always stayed at The Inn in the River when we visit. But, after this time, we will definitely be looking for better accomodations.
First, there was a leak. Which it appears to have been leaking for awhile. Even if room is not been occupied, housekeeping should have checked on room to make sure everything was ready.
Next, since leak couldn't get fixed while we were in the room we had to be moved. The next room was smaller, bed very lumpy and heat didn't work properly, and when it started up, it sounded like an airplane taking off. The next day we spoke to front desk, they wanted to move us, we said no. Then they said maintenance would be there to fix it. It was never fixed.
Third, There was a huge football team of preteen-teens that took over the hotel. They acted obnoxious, rude and parents didn't care because they sat back and let them do as they please. We had to call front desk several times. It appeared the hotel only cared about accommodating this group since it was a bigger group that came in and filled up the hotel
We have never in the years had so much trouble from this hotel and have stayed many years there, but for now on will look for another one
Kristine
Kristine, 3-night trip with friends
Verified Hotels.com guest review
