DoubleTree by Hilton Hotel Vancouver

Hartanah 4.0 bintang
Hotel pinggir bandar di Vancouver dengan kolam renang tertutup dan restoran

Pilih tarikh untuk melihat harga

bulan semasa anda ialah January, 2025 dan February, 2025.
Januari 2025
Februari 2025

Galeri foto untuk DoubleTree by Hilton Hotel Vancouver

Peralatan tempat tidur premium, gebar bulu kapas, tilam berlapik
Suite, 1 Bedroom | Ruang tamu | 39 inci televisyen LCD dengan kabel, TV, stesen dok iPod
Bahagian luar
Meja sambut tetamu
Suite, 1 Bedroom | Ruang tamu | 39 inci televisyen LCD dengan kabel, TV, stesen dok iPod

Ulasan

7.8 daripada 10

Baik

Kemudahan popular

  • Kolam
  • Tempat letak kenderaan percuma
  • Bar
  • Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu
  • Perkhidmatan pengangkutan lapangan terbang
  • Gim

Kemudahan utama (12)

  • Pengemasan (atas permintaan)
  • Restoran dan bar/ruang istirahat
  • Kolam renang tertutup
  • Sarapan disediakan
  • Pengangkutan ulang-alik lapangan terbang percuma
  • Pusat kecergasan 24 jam
  • Tab spa
  • Perkhidmatan bilik
  • Pusat Perniagaan 24 Jam
  • 2 bilik mesyuarat
  • Teres
  • Meja/kaunter hadapan 24 jam

Untuk keluarga (6)

  • Kanak-kanak menginap secara percuma
  • Katil bayi percuma
  • Ketuhar gelombang mikro
  • Bilik mandi persendirian
  • Saluran TV premium
  • Teres
Harga ialah RM558
RM627 jumlah
termasuk cukai & fi
21 Jan - 22 Jan

Pilihan bilik

Penapis yang tersedia untuk bilik
Menunjukkan 9 daripada 9 bilik

Room, 2 Katil Ratu (Queen), Accessible, Bathtub (Hearing)

Sorotan

Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Duvet bulu kapas
  • 34 meter persegi
  • Boleh menampung 5
  • 2 Katil Ratu (Queen)

Room, 2 Katil Ratu (Queen), Non Smoking

Sorotan

Ruang duduk berasingan
Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Katil berlapik
Duvet bulu kapas
  • 34 meter persegi
  • Boleh menampung 5
  • 2 Katil Ratu (Queen)

Suite, 1 Bedroom

Sorotan

Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Duvet bulu kapas
  • Boleh menampung 3
  • 1 Katil Raja (King)

Room, 1 Katil Raja (King), Accessible

Sorotan

Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Duvet bulu kapas
  • Boleh menampung 4
  • 1 Katil Raja (King)

Room, 1 Katil Raja (King), Non Smoking

Sorotan

Ruang duduk berasingan
Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Katil berlapik
Duvet bulu kapas
  • 33.9 meter persegi
  • Boleh menampung 3
  • 1 Katil Raja (King)

Room, 1 Katil Ratu (Queen), Accessible (Mobility & Hearing)

Sorotan

Ruang duduk berasingan
Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Peralatan tempat tidur premium
  • 33.9 meter persegi
  • Boleh menampung 3
  • 1 Katil Ratu (Queen)

Room, 2 Katil Ratu (Queen), Accessible (Mobility & Hearing, Roll-In Shower)

Sorotan

Ruang duduk berasingan
Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Peralatan tempat tidur premium
  • 34 meter persegi
  • Boleh menampung 5
  • 2 Katil Ratu (Queen)

Room, Berbilang Katil, Non Smoking

Sorotan

Ruang duduk berasingan
Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Katil berlapik
Duvet bulu kapas
  • 34 meter persegi
  • Boleh menampung 6
  • 1 Katil Raja (King) dan 2 Katil Ratu (Queen)

Room, 1 Katil Raja (King)

Sorotan

Penyaman udara
Katil bayi/kot percuma
Peti sejuk
Televisyen LCD
Peratalan tempat tidur hipo-alergenik
Langsir/tirai gelap terus
Peralatan tempat tidur premium
Duvet bulu kapas
  • Boleh menampung 3
  • 1 Katil Raja (King)

Hartanah serupa

Mod logo
Log masuk untuk melihat diskaun dan faedah yang layak. Lebih banyak ganjaran untuk lebih banyak pengembaraan!

Tentang kawasan sekitar

Peta
12712 SE 2nd Cir, Vancouver, WA, 98684

Tempat berdekatan

  • Peacehealth Southwest Medical Center - 4 min memandu
  • Vancouver Mall - 6 min memandu
  • Stesen Cascade - 10 min memandu
  • Pusat Konvensyen Oregon - 18 min memandu
  • Moda Center (Arena Serba Guna) - 20 min memandu

Bergerak

  • Lapangan Terbang Antarabangsa Portland (PDX) - 10 min memandu
  • Stesen Vancouver - 22 min memandu
  • Stesen Oregon City - 26 min memandu
  • Stesen Portland Union - 31 min memandu
  • Pengangkutan ulang-alik percuma ke lapangan terbang

Restoran

  • ‪McDonald's - ‬8 min berjalan kaki
  • ‪Taco Bell - ‬12 min berjalan kaki
  • ‪Wendy's - ‬14 min berjalan kaki
  • ‪Jersey Mike's Subs - ‬13 min berjalan kaki
  • ‪Elmer's Restaurant - ‬15 min berjalan kaki

Tentang hartanah ini

DoubleTree by Hilton Hotel Vancouver

Nikmati kunjungan ke Vancouver dengan penginapan di DoubleTree by Hilton Hotel Vancouver. Kolam renang tertutup ialah tempat yang sesuai untuk berendam dan tetamu boleh menjamu selera di Press Northwest, yang menyajikan masakan Amerika dan dibuka untuk sarapan. Terdapat pengangkutan ulang-alik lapangan terbang percuma dan bar/ruang istirahat, dan kemudahan dalam bilik termasuk peti sejuk dan ketuhar gelombang mikro. Pengembara lain memuji tentang kakitangan.

Bahasa

Bahasa Inggeris, Bahasa Sepanyol

Sekilas pandang

DONE

Saiz hotel

    • 98 bilik
    • Setinggi 3 tingkat
DONE

Tiba/Pulang

    • Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 1:00
    • Daftar masuk tanpa sentuh tersedia
    • Daftar keluar ekspres tersedia
    • Umur minimum daftar masuk - 18 tahun
    • Masa daftar keluar adalah 11:00
    • Daftar keluar tanpa sentuh tersedia
    • Daftar keluar lewat tertakluk kepada ketersediaan
DONE

Arahan daftar masuk khas

    • Hartanah ini menawarkan pengangkutan pindahan dari lapangan terbang; untuk pengaturan pengambilan, tetamu mesti menghubungi hartanah 24 jam sebelum tiba, menggunakan maklumat hubungan pada pengesahan tempahan
    • Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan
    • Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi
DONE

Diperlukan semasa mendaftar masuk

    • Kad kredit, kad debit atau deposit tunai diperlukan untuk caj sampingan
    • ID foto dikeluarkan kerajaan diperlukan
    • Umur minimum tetamu ialah 18
    • Umur daftar masuk minimum ialah 18
DONE

Kanak-kanak

    • Kanak-kanak (berumur 17 tahun ke bawah) boleh menginap secara percuma apabila berkongsi bilik dengan ibu bapa atau penjaga, menggunakan peralatan tempat tidur yang sedia ada
DONE

Haiwan peliharaan

    • Haiwan peliharaan dibenarkan menginap (anjing sahaja, 2 ekor, sehingga 18 kg setiap haiwan peliharaan)*
    • Haiwan perkhidmatan dialu-alukan
    • Bilik tertentu sahaja, sekatan dikenakan*
    • Haiwan kesayangan mesti diawasi
WIFI

Internet

    • Wi-fi percuma di tempat awam
    • Wi-fi (kelajuan: 25+ Mbps) dalam bilik*
LOCAL_PARKING

Tempat letak kereta

    • Letak kenderaan sendiri percuma di tapak hartanah
    • Parkir dan parkir van mudah diakses kerusi roda di tapak hartanah
DONE

Transit

    • Pengangkutan ulang-alik lapangan terbang percuma dari 7:00 hingga 23:00*
DONE

Maklumat lain

    • Kawasan merokok yang ditetapkan (denda dikenakan)

Kemudahan hartanah

Makanan dan minuman

  • Sarapan bufet (surcaj) 6:00–9:00 pada hari biasa dan 7:00–10:00 pada hujung minggu
  • Restoran
  • Bar/ruang istirahat
  • Sajian kopi/teh di ruang bersama
  • Perkhidmatan bilik (lewat malam)
  • Bar/deli snek
  • Dispenser air

Aktiviti menarik

  • Diskaun di pusat kecergasan berdekatan
  • Bermain golf berhampiran
  • Denai kembara/basikal Aktiviti belayar berhampiran
  • Aktiviti berkayak berhampiran

Bekerja jauh dari rumah

  • Pusat perniagaan 24 jam
  • 2 bilik mesyuarat
  • Ruang persidangan (223 meter persegi)

Perkhidmatan

  • Meja/kaunter hadapan 24 jam
  • Perkhidmatan rencam
  • Perkhidmatan pencucian kering/dobi
  • Tempat simpanan bagasi
  • Kakitangan berbilang bahasa

Kemudahan

  • 1 bangunan/menara
  • Dibina pada 1997
  • Tempat berkelah
  • Teres
  • Pendiangan di lobi
  • Televisyen di ruang bersama
  • Pusat kecergasan 24 jam
  • Kolam renang tertutup
  • Tab spa
  • Dewan bankuet

Kebolehcapaian

  • Mudah diakses kerusi roda
  • Papan tanda braille/ditinggikan
  • Lif
  • Laluan perjalanan yang boleh diakses dengan kerusi roda
  • Tempat letak kenderaan yang boleh diakses kerusi roda
  • Alat bantuan mendengar disediakan
  • Tandas awam yang boleh diakses dengan kerusi roda
  • Meja khidmat rencam yang boleh diakses dengan kerusi roda
  • Tempat letak van yang boleh diakses dengan kerusi roda
  • Laluan ke lif yang boleh diakses dengan kerusi roda
  • Meja pendaftaran yang boleh diakses dengan kerusi roda
  • Kolam renang yang boleh diakses dengan kerusi roda
  • Pusat perniagaan yang boleh diakses dengan kerusi roda
  • Restoran yang boleh diakses dengan kerusi roda
  • Ruang istirahat yang boleh diakses dengan kerusi roda
  • TV bersari kata
  • Kit kebolehcapaian telefon
  • Laluan pintu masuk bercahaya
  • Laluan pintu masuk bebas tangga
  • Tanjakan akses kolam di tapak hartanah

Kemudahan bilik

Hiburan sepanjang masa

  • Stesen dok iPod
  • 39-inci TV LCD
  • Saluran kabel premium

Keselesaan di rumah

  • Penyaman udara dan sistem pemanasan kawalan suhu
  • Pembancuh kopi/teh
  • Jubah mandi
  • Seterika/papan seterika

Tidur dengan nyenyak

  • Peralatan tempat tidur hipoalergenik
  • Gebar bulu kapas
  • Langsir/tirai gelap terus
  • Peralatan tempat tidur premium
  • Katil berlapik
  • Katil bayi (percuma)

Segarkan diri

  • Bilik mandi persendirian
  • Gabungan pancuran dan tab
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Tuala

Kekal terhubung

  • Meja
  • Wi-fi (surcaj) (berkelajuan 25+ Mbps)
  • Panggilan jarak jauh dan tempatan percuma

Makanan dan minuman

  • Peti Sejuk
  • Ketuhar gelombang mikro

Lain-lain

  • Pengemasan (atas permintaan)
  • Peti besi dalam bilik
  • Kemasukan kunci mudah alih

Ciri istimewa

Tempat Makan

Press Northwest - restoran bufet ini khusus dalam masakan Amerika dan menyajikan sarapan sahaja.
Press Northwest Bar - bar ini khusus dalam piza. Dibuka pada hari-hari tertentu

Fi & dasar

Kemudahan tambahan

  • Wi-fi tersedia di bilik tamu dengan bayaran sebanyak USD6.95 setiap tempoh 24 jam (kadar mungkin berbeza)
  • Sarapan bufet ditawarkan dengan caj tambahan sebanyak kira-kira USD 12.95 untuk dewasa dan USD 6.95 untuk kanak-kanak
  • Daftar keluar lewat boleh diaturkan dengan caj tambahan sebanyak USD30.00 (tertakluk kepada ketersediaan)

Pengubahsuaian dan penutupan

Hartanah akan diubai suai dari 13 Februari 2023 sehingga 1 Jun 2025 (tarikh penyiapan tertakluk kepada perubahan). Kawasan yang berikut akan terjejas:
  • Bar/ruang istirahat
  • Pusat perniagaan
  • Lif
  • Meja/kaunter hadapan
  • Bilik tamu
  • Ruang depan
  • Lobi
  • Kemudahan mesyuarat
Semasa pengubahsuaian, segala usaha akan diambil oleh hotel untuk mengurangkan bunyi dan gangguan.

Haiwan kesayangan

  • Haiwan perkhidmatan terkecuali daripada fi
  • Deposit haiwan kesayangan: USD50.00 sepenginapan
  • Haiwan kesayangan dibenarkan dengan caj tambahan sebanyak USD50.00 setiap haiwan kesayangan, sepenginapan

Kolam, spa & gimnasium (jika berkenaan)

  • Akses kolam renang tersedia dari jam 5:00 hingga 12:00 tengah malam

Dasar

Tetamu tidak perlu bimbang kerana terdapatnya pengadang tingkap di tapak hartanah.
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+).
Nama pada kad kredit yang digunakan untuk membayar caj sampingan semasa daftar masuk hendaklah sama dengan nama utama dalam tempahan bilik.
Hartanah ini menerima kad kredit dan kad debit. Wang tunai tidak diterima.
Transaksi tanpa tunai tersedia.
Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut CleanStay (Hilton).

Juga dikenali sebagai

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

Soalan lazim

Adakah DoubleTree by Hilton Hotel Vancouver menawarkan pembatalan percuma untuk bayaran balik penuh?
Ya, DoubleTree by Hilton Hotel Vancouver mempunyai bilik boleh dibayar balik sepenuhnya tersedia untuk ditempah di laman kami.Jika anda menempah kadar bilik yang boleh dibayar balik, ini boleh dibatalkan sehingga beberapa hari sebelum daftar masuk bergantung kepada dasar hartanah. Pastikan untuk menyemak dasar pembatalan hartanah ini untuk mendapatkan terma dan syarat tepat.
Adakah kolam tersedia di DoubleTree by Hilton Hotel Vancouver?
Ya, terdapat kolam renang tertutup. Tetamu mempunyai akses kolam dari 5:00 hingga 12:00 tengah malam.
Adakah haiwan kesayangan dibenarkan di DoubleTree by Hilton Hotel Vancouver?
Ya, anjing dialu-alukan, dengan had sebanyak 2 ekor dan berat maksimum 18 kg untuk setiap haiwan kesayangan. Terdapat caj sebanyak USD50.00 setiap haiwan kesayangan, sepenginapan, serta terdapat juga deposit sebanyak USD50.00 sepenginapan. Haiwan khidmat terkecuali daripada fi.
Adakah tempat letak kenderaan di tapak hartanah ditawarkan di DoubleTree by Hilton Hotel Vancouver?
Ya, terdapat letak kenderaan sendiri percuma.
Adakah perkhidmatan pengangkutan lapangan terbang ditawarkan oleh DoubleTree by Hilton Hotel Vancouver?
Ya, pengangkutan ulang-alik lapangan terbang percuma tersedia dari 7:00 hingga 23:00 atas permintaan.
Apakah masa daftar masuk dan daftar keluar di DoubleTree by Hilton Hotel Vancouver?
Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: 1:00. Masa daftar keluar adalah 11:00. Daftar keluar lewat tersedia dengan caj sebanyak USD30.00 (tertakluk kepada ketersediaan). Daftar keluar ekspres serta daftar masuk dan daftar keluar tanpa sentuh tersedia.
Apakah aktiviti yang tersedia di DoubleTree by Hilton Hotel Vancouver dan kawasan berdekatan?
Bergembira dengan aktiviti seperti kembara berjalan kaki, aktiviti berkayak dan belayar, serta tajamkan pukulan anda di padang golf yang berdekatan. Berendam santai di tab spa dan lakukan aktiviti renang yang menyegarkan di kolam renang tertutup dan terbuka. DoubleTree by Hilton Hotel Vancouver turut mempunyai pusat kecergasan 24 jam dan tempat berkelah.
Adakah terdapat restoran di DoubleTree by Hilton Hotel Vancouver atau kawasan berdekatan?
Ya, Press Northwest menawarkan masakan Amerika.

DoubleTree by Hilton Hotel Vancouver Ulasan

Ulasan

7.8

Baik

8.2/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

7.2/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.4/10

Mesra alam

Ulasan

10/10 Luar Biasa

An enjoyable place to stay
I’ve stayed here several times and it’s always been a great place to stay with very reasonable rates. They are pet friendly and the parking is great. The hotel bar is inviting and the staff for both the hotel and the bar are incredibly friendly and accommodating.
Logan, perjalanan 1 malam bersama keluarga
Ulasan tetamu Hotels.com yang disahkan

8/10 Sangat Baik

Marvyn, perjalanan 2 malam bersama keluarga
Ulasan tetamu Hotels.com yang disahkan

8/10 Sangat Baik

Tammy, perjalanan 1 malam bersama keluarga
Ulasan tetamu Hotels.com yang disahkan

4/10 Sederhana

READ THIS BEFORE YOU BOOK
I considered not leaving a review because I feel like there were too many things out of their control. However, at some point it was evident that this particular hotel organization is purposely postponing repairs which is severely impacting those that stay there. NOTE: These are the main issues with our stay - Elevator hasn’t worked for two months with no end in sight - They leave old raggedy furniture in need of replacement in rooms (ours was ok but our worker had a bad looking couch) - They say that the bar is open daily but it isn’t. They’re trying to save money by not staffing the bar a couple of nights per week. I’m a business owner and I understand the need for making adjustments in budgets and personnel during difficult times. But if you are at 50% occupancy for that long it will impact your long term ability to perform. I may be harsh because my workers an I had to lift up our heavy tools to our rooms everyday after our long days of work. Last thing to note: we were told by one of the workers there that the next thing to remodel is the kitchen. So my suggestion. CALL BEFORE YOU BOOK!!!! Lastly, shame on hotels.com for not letting us know of the ongoing repairs. Better communication would have prevented this and so many poor reviews. It’s honestly not a bad hotel. It’s clean and people are generally nice. But wow… I will say this also. It seems like the staff is numb to all the comments about the condition of the hotel. I think they’re just used to it.
Perjalanan perniagaan 3 malam
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Logan, perjalanan 2 malam bersama keluarga
Ulasan tetamu Hotels.com yang disahkan

6/10 Baik

Giuseppe, perjalanan perniagaan 11 malam
Ulasan tetamu Hotels.com yang disahkan

10/10 Luar Biasa

Sonja, perjalanan 1 malam bersama keluarga
Ulasan tetamu Hotels.com yang disahkan

6/10 Baik

David, perjalanan 1 malam
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

Drew, perjalanan 2 malam
Ulasan tetamu Hotels.com yang disahkan

2/10 Lemah

Stay anywhere but here. The elevator was out of service, can you imagine taking 5 bags for a family of 6 without an elevator. The two guys at the front desk didn’t offer to help either. They also didn’t say park at this stairwell to make it easier, they recommended I come through front door but was way longer route that way. No shower gel or conditioner, front desk asked if I called for more, no it’s 11pm, should I get out and wait for them to refill and then get back in, how about fill them up before the next guest. Then there was a party above us, I called front desk 3 times and the noise didn’t stop until 130am. Oh and the couch was peeling and my kids refused to sit on it. Do not stay here, absolutely poor customer service and terrible basic amenities like an elevator in service.
Jennifer, perjalanan 1 malam bersama keluarga
Ulasan tetamu Expedia yang disahkan

4/10 Sederhana

john, perjalanan 1 malam
Ulasan tetamu Hotels.com yang disahkan

4/10 Sederhana

HONEST REVIEW
I chose this hotel because it was a trusted Hilton name so I felt I would be safe for the 4 nights. When I arrived, I was told that I was getting the last room on the 3rd floor because other guests wanted lower rooms because the elevator was not working that day. It was fixed by the time I arrived so it didn't really matter to me where I was. I was then given "forwarning" that the hotel was going through renovations because the couches were being replaced due to condition. I was offered a cover (which turned out to just be a bed sheet) if I wanted (which I ended up requesting the next day because it was unsightly). The room was in poor & dirty condition as a whole (see pics) but I couldn't request a move because I was told they were sold out. The worst part of my stay was that the 1 and only elevator they have broke down again and stayed that way. This meant walking up and down 3 flights multiple times a day with heavy bags. Also, the bathroom door locked late one night and the female I called for help sounded VERY put off that I requested help and sent her husband to do it, which, as a female traveling alone, made me uncomfortable having a random male in my room late at night. In the end, I felt that maybe I was stuck in this room because I got it on hotels.com, but all I was ever told by staff or had to read on a sign was the word "sorry". Overall, NOT WHAT I EXPECT FROM A HILTON PROPERTY AT ALL and they should have disclosed the "renovation" on the hotel description.
Kris, perjalanan 4 malam
Ulasan tetamu Hotels.com yang disahkan

4/10 Sederhana

The hotel was going through reconstruction, so the halls were a mess and there was noise. The couch in the room was torn and peeling, but the offered to put a cover on if it bothered me. No wifi. Dirty coffee maker. Food was delivered but they made them drop it at the front desk because they did t want the Caviar driver “getting o get lost” finding my room.
Rhyanne, perjalanan 1 malam
Ulasan tetamu Expedia yang disahkan

4/10 Sederhana

Was very disappointed in the room quality,the couch was pleather and half of it was peeled off. Room walls were dirty and the lamp was broken...elevator was also broken so my mother who is not in good health had to walk up 3 flights of stairs. Not the best experience for sure.
david, perjalanan 1 malam bersama keluarga
Ulasan tetamu Expedia yang disahkan

10/10 Luar Biasa

Excellent property
Santiago, perjalanan 1 malam bersama keluarga
Ulasan tetamu Expedia yang disahkan

4/10 Sederhana

Roy, perjalanan 1 malam
Ulasan tetamu Expedia yang disahkan

4/10 Sederhana

Shockingly Disappointed
Let me start by saying the customer service was WONDERFUL, staff were friendly, responsive, accommodating and hospitable. On the website, it indicates that the hotel is currently going through some renovations, but that these would not be disruptive to guests and their stay. This was also noted during the check-in process at the front desk as well. During my check-in, I was told that the furniture in the hotel rooms have not yet been renovated and we’re not up to par. This was an understatement. The couch and the footstools had been peeling off to the point where it was clear. The furniture had certainly overstayed its welcome. Some of the lampshades’ fabric were also peeling as well. The rest of the room seemed adequate with some of the upgrades that were made. The bed was comfortable, The bathroom was clean and the dressers and desk furniture looked presentable. Unfortunately, during my stay, there were stains on the down, comforter, I did not have pillowcases The first night, the towels also had stains and the start of holes forming, The elevator stopped working most of my stay and the air conditioning unit was broken to the point where it was on cool, but the heat continued to blow through the vent until it was 90° in my room, waking me up several nights in the middle of the night because I was so hot. I was offered another another room, but with the broken elevator this would have been a further inconvenience to move. Would not recommend until amenities are updated.
Perjalanan 5 malam bersama keluarga
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6/10 Baik

Staff needs a new manager.
At check in the agent was flustered, seemed out of her depth. She found my reservation and checked my ID. Then gave me a key card. When I went to the room and opened it I immediately heard at TV and then a woman stopped the door and stuck her head around it. Asked what I was doing? I said I was given this room. I apologized and went back to the check-in desk. The clerk apologized and gave me a different room. We moved our car as the room was on the other end of the building. We could not get in the side door so had to go back through the lobby. The door scrapped on the sill and was difficult to open. When we tried to get into the hot tub, our card would not work. Someone inside let us in. The next morning we took advantage of the breakfast the clerk had comped us for our problem during check-in. Breakfast was ok but lacking in the service side of things. When we tried to use the hot tub again the card still would not work. Front desk reprogrammed our card and it still didn't work. Maintenance guy grudgingly came and opened the door for us. Our biggest impression of the place was the demeanor of the employees. Everyone seemed beat down. Rarely made eye contact and walked around very lackadaisical. Very little up beat attitude you would expect at a service industry business. It is either POOR management or an overdemanding manager causing everyone to HATE their jobs. I don't have enough room to talk about the remodeling issues.
Kevin, perjalanan 1 malam
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2/10 Lemah

Terrible condition
Linda, perjalanan 1 malam
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4/10 Sederhana

Is being renovated
Jagadish, perjalanan 1 malam
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4/10 Sederhana

Ritika, perjalanan 2 malam
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4/10 Sederhana

When we arrived, the room hosted a couch that we thought was eaten by a rodent. It's fake leather and we have been told that all furniture suffered from Covid alcohol rubbing for disinfecting. But c'mon, this is a Double Tree and it's 2024, four years after Covid, the brand can afford to replace this, it's not a Motel 6. So now way, not up to Hilton standards.
Steve, perjalanan 1 malam bersama keluarga
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10/10 Luar Biasa

In-room sofas are being updated. Great room and courteous staff. Thanks!!
Van, perjalanan 1 malam
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10/10 Luar Biasa

The front desk personnel were very kind and informative.
Julie, perjalanan 1 malam
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2/10 Lemah

Catfish. Does not match pictures.
The hotel does not match the pictures. The couch in our room was peeling and looked awful. The elevator was sketchy. This hotel needs a makeover.
Doug, perjalanan 2 malam bersama keluarga
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