2/10 Lemah
18 November 2024
We were here for state cheerleading competition. The rooms smelled nasty, the towels were very dirty and when we asked for clean towels they came back still dirty. The hotel staff was horrible. They yelled at everyone everyday all day. One night a little girl fell and bit her tongue were it was bleeding so obviously being about 6 or 7 years old she will be screaming. Me and a few other parents were helping her trying to calm her down but hotel staff came upstairs by us and just yelled at us to quiet down. When we told him what was going on he didn’t even care and just continued to yell at us to quiet down. The day were were supposed to check out the staff came upstairs to get everyone out at 10am. Checkout is 11am. Also when we checked in staff told us our room was upstairs. We asked for a cart but he failed to tell us there was no elevator.
Karalyn
Karalyn, perjalanan perniagaan 3 malam
Ulasan tetamu Hotels.com yang disahkan