Staff was friendly. Our room was clean but the bed and pull out couch were very uncomfortable. Bed was like concrete and pull out couch mattress was so worn out you could easily grab each spring. Road noise (including passing train whistles) was unbelievably loud. Door to the bathroom was very loud also because it stuck and was hard to open and close. Housekeeping the first day left the nightstands looking like there had been a brawl. Phone off hook, clock knocked behind nightstand, lampshade very crooked. 2nd day, they never came. Front desk wouldn't bring us towels and tp, said to come get them. Never said to bring the old towels. Had to go back to room after arriving at front desk, to get the dirty towels, then back down to front desk again. Frustrating. Laundry room only had one washer and one dryer, and was only available from 9-9. Housekeeping day 3 was great. Overall, would not stay there again.