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Aparthotel

Hotel y Museo Casa Turquesa

4.0 star property
Beachfront aparthotel with outdoor pool, near La Isla Shopping Mall

Choose dates to view prices

Located near La Isla Shopping Mall, Casa Turquesa offers a vibrant retreat with an on-site restaurant, El Mirador, serving international cuisine and boasting a poolside location. Soak up the sun at the outdoor pool or unwind with a drink from the swim-up bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry facilities
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • 30 apartments
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Pool bar
  • Swim-up bar
  • Room service
  • Room service

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite Ocean View

View from room

Suite Ocean View

8.2 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Honeymoon Suite

In-room safe, individually decorated, individually furnished

Honeymoon Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

In-room safe, individually decorated, individually furnished

Royal Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Garden View

In-room safe, individually decorated, individually furnished

Suite, Garden View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
HDTV
Separate bedroom
Blackout curtains
Rainfall showerhead
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft with Ocean View

In-room safe, individually decorated, individually furnished

Loft with Ocean View

  • Sleeps 2

View all photos for Suite with Ocean View

Private kitchen

Suite with Ocean View

  • Sleeps 5

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Sleeps 6

View all photos for Suite with Garden View

In-room safe, individually decorated, individually furnished

Suite with Garden View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2

View all photos for Presidential Suite

Living area

Presidential Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
2 bedrooms
Blackout curtains
Rainfall showerhead
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

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About the area

Map
Cancun, QROO

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
  • Hotel Zone Beaches - 5 min walk - 0.5 km
  • Marlin Beach - 5 min walk - 0.5 km
  • La Isla Shopping Mall - 14 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Don Julio Restaurant - ‬9 min walk
  • ‪Ilios Restaurant - ‬12 min walk

About this property

Hotel y Museo Casa Turquesa

When you stay at Hotel y Museo Casa Turquesa, you'll be a short five-minute drive from La Isla Shopping Mall and Hotel Zone Beaches. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at El Mirador, which serves international cuisine and is open for breakfast, lunch and dinner. A poolside bar and a terrace are other highlights, and apartments offer flat-screen TVs and room service. Fellow travellers say great things about the pool and helpful staff.

At a glance

DONE

Property size

    • 30 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • On-site parking includes off-street options
VPN_KEY

Other information

    • Designated smoking area (fines apply)

Property amenities

Beach

  • On the beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Car recommended

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Hairdryer
  • Toilet paper
  • Towels provided
  • Shampoo
  • Soap

Living spaces

  • Library

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Piano

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lifts
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • In the shopping district
  • In the entertainment district

Things to do

  • Outdoor pool access neaby
  • Theme parks nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 30 rooms
  • 4 floors
  • 1 building
  • Built in 1991
  • Beaux Arts architecture

Special features

Dining

El Mirador – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Pool Bar – This bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 380 for adults and MXN 80 to 200 for children

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Turquesa Hotel Cancun
Casa Turquesa Hotel
Casa Turquesa Cancun
Casa Turquesa
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa
Casa Turquesa Near Luxury Avenue Shopping Mall
Casa Turquesa - Near Luxury Avenue Shopping Mall Cancun
Casa Turquesa - Near Luxury Avenue Shopping Mall Aparthotel

Frequently asked questions

Does Hotel y Museo Casa Turquesa offer free cancellation for a full refund?

Yes, Hotel y Museo Casa Turquesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel y Museo Casa Turquesa?

Yes, there's an outdoor pool.

Are pets allowed at Hotel y Museo Casa Turquesa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel y Museo Casa Turquesa?

Yes, there's free self parking. On-site parking includes off-street options.

What are the check-in and check-out times at Hotel y Museo Casa Turquesa?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel y Museo Casa Turquesa and nearby?

Hotel y Museo Casa Turquesa has an outdoor pool and access to a nearby outdoor pool.

Are there restaurants at or near Hotel y Museo Casa Turquesa?

Yes, El Mirador offers international cuisine, garden views and poolside dining.

What's the area around Hotel y Museo Casa Turquesa like?

Hotel y Museo Casa Turquesa is located on the waterfront in Zona Hotelera, a short 17-minute walk from La Isla Shopping Mall and 8 minutes' walk from Hotel Zone Beaches. Travellers say that the aparthotel is in a great location.

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Reviews

Hotel y Museo Casa Turquesa Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

8.0

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities

Popular mentions

Service staff
Room
Beach
Location
View
Restaurant
Art
Food
Ocean
Bed

Reviews

10/10 Exceptional

yes, everything is great!
Minghua, 5-night trip

10/10 Exceptional

Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
Main foyer
Beds on the beach
Main foyer
JANET, 2-night trip

10/10 Exceptional

110% recommended! I’m a repeat customer and absolutely love this hotel.
Joseph, 5-night trip

4/10 Fair

I have stayed at this hotel for years, and the service and hotel in general have been declining. I came to Cancun to stay for 2 months, and the guys are the reception would not upgrade my room, give me an extended stay rate, and they gave me one of the worst rooms in the hotel. Considering this time of year the hotel is almost empty, that is really bad business. The restaurant is closed, elevator is still broken and you have to carry you own stuff up and down the stairs. Just really poor service tor the premium hotel rates they are still charging. I wouldn't suggest staying here.
James, 3-night trip

10/10 Exceptional

We liked the pool and the beach. The morning waiter was very good and friendly. Will stay again.
Jacinto Lopez, 8-night trip

10/10 Exceptional

Lovely place to stay

The staff were all very friendly but not overly so. You were made to feel welcome and could get help if you needed it. The pool and drinks are very good. Some touch ups at the property are needed over time but we had a very nice stay.
Trudy, 7-night trip

10/10 Exceptional

Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Jeffrey, 1-night trip

10/10 Exceptional

Although it is an older hotel, it feels very safe and quiet which was perfect for our stay. Would stay here again!
Hannah, 8-night trip

8/10 Very good

Old but good option if you are looking to stay in the busy area
Jaskunwar, 5-night trip

10/10 Exceptional

Clean, comfortable, older hotel with everything you need!
Vanessa, 2-night trip

8/10 Very good

The staff was very friendly and helpful!
Andrea, 10-night trip

10/10 Exceptional

Enjoyed my stay, amazing staff! Great location, close to malls, restaurants, and other attractions. Incredible beach ❤️
gabriela, 4-night trip

8/10 Very good

This hotel and its day was beautiful, it is now a little aged and because of the time of year there weren’t very many other guests. That was absolutely perfect for my stay. Staff was very friendly. Hotel was clean, however shows its age, I would stay here again.
Kevin, 2-night trip

10/10 Exceptional

We loved our stay here. The staff is amazing. The room was a little old and needed some maintenance, but that did not matter to us.
Carolina, 4-night trip

10/10 Exceptional

We absolutely loved our stay here. The staff were amazing and the food in the restaurant was amazing. We loved all the art and sculptures throughout the hotel. We’ld definitely stay here again.
Kathleen, 2-night trip

8/10 Very good

Amazing hotel filled floor to ceiling with artwork and sculptures. Friendly, helpful staff, good food. It needs work but for the price it's great.
David, 4-night trip

10/10 Exceptional

Everything was really good the people the service the room
Adolfo, 4-night trip

10/10 Exceptional

My favourite place to stay in Cancun!!!! Hotel is stunning, staff are lovely, and its quite and removed but extremely close to everything
Taylor, 1-night trip

8/10 Very good

You get large quiet space to relax, or enjoy the art gallery throughout lobby and corridors. Excellent food, and hospitality. And the last, but not the least, lovely cats well taken care of at the corner.
Sonia Cortés, 6-night trip

10/10 Exceptional

Has everything on a smaller version, beachfront was the main reason.
Marianna, 3-night trip

10/10 Exceptional

The art is very good and the people are extremely nice and helpful
Bryan, 3-night trip

8/10 Very good

The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
Sok, 1-night trip

8/10 Very good

Great location. Property needs a little work. Pool isn’t all that. Beach was beautiful
Ronya, 5-night trip

10/10 Exceptional

i have stayed at this property numerous times on my Cancun trips . Lovely accomodating staff.
Richard, 9-night trip

10/10 Exceptional

Great ocean view.