10/10 Luar Biasa
7 Apr 2025
Wonderful stay in Old Havana
We had a great stay at Havana Dream from the moment we arrived. When we arrived at Havana airport our luggage was lost. We had to stand in a que at the airport for several hours to fill out forms for that. This resulted in us only arriving at our accomodation at 2AM. Even at this hour we were still very well received. We were told to call the luggage warehouse at the airport to follow up on the status of our luggage. Given our inability to speak Spanish, this was nearly impossible for us. The manager was kind enough to call on our behalf. Not only did she call once, but she kept calling over two days to continue getting updates about our luggage. If not for her kindness and willingness to assist, I don't know what we would have done. It is not everyday that a stranger is so kind and helpful!
The room was also very neat and had everything we needed. The accomodation has a lovely view from the rooftop terrace. It is well located and at a walkable distance from Old Havana. I highly recommend staying here.
Hester Susanna
Hester Susanna, perjalanan 2 malam
Ulasan tetamu Hotels.com yang disahkan