Sonesta Simply Suites Irvine Spectrum

Person at desk made a big deal out of card I used for incidentals even though the card clearly said CREDIT right on the front of it. Had to have a friend remake and repay for another reservation.

A well hidden hotel, I believed designed for families that have people staying at the hospital next door. Friendly staff, clean rooms/properties. I actually enjoyed my stay, I just found things that needed to be updated. The ice machine in the freezer never actually made ice, and the hotel does not have an actual ice maker. The towel bar fell off the wall when I pulled a towel off of it. It slid back in without any effort, but that should probably be fixed. A fake drawer was broken and hanging by a nail when I pulled a cupboard open. Staff said, it just needed to be placed back on the hook. Again, little things that can easily be updated and fixed without problems, and they actually made me laugh a little when it happened.

I am 66 years old and have been staying hotels for nearly 50 years. This is the first hotel I have encountered in the United States that did not offer their guests ice upon check in. Very unsatisfactory.

I would like to get my money back because I had to leave because there was a very bad fire and so much smoke that it was difficult to breathe. I paid for the room but could not stay

Dirty room, hair tie with hair left on sink, bathroom not cleaned. Elevator barely working, service terrible. Would like a refund to be honest. This was a terrible stay.

Alot of people in parking lot after he's working on cars

Everything was amazing. It would be nice if you could get your free coffee for the stay all at the same time, perhaps at check in? Same with the toilet paper. I realize people steal, but it was a little annoying to go daily to the front desk for my daily rations. Otherwise, everything was great. Would stay again and recommend to everyone.

The staff was nice and the appliances all worked. But my carpet hadn’t been cleaned well and neither had the shower. I was there Monday through Thursday and was only given two towels and washcloths. The front desk people were nice about it when I told them the unit needed better cleaning and offered twice to come in and clean it. The place was run down and had a smell in the hallways but fortunately the room was alright. Like I said, the staff was nice but I’d probably stay somewhere else next time.

Amazing stay!! I’ve stayed at a couple different extended stay type hotels in the area and this was the best one soo far. Very clean I couldn’t find smudge or I cleaned surface. The microwave the kitchen and stove top all worked amazingly. The staff were all super friendly and I felt welcomed. The beds were comfortable too and very nice blankets Shower water pressure was great and they provide good smelling shampoo and soaps If I had to find something to complain about I would have to say the ac is kinda loud for the room. But that’s really splitting hairs and don’t get me wrong the a/c gets very cold! Otherwise this is the perfect place for a business trip with a built in work station and office chair. even for a couples get away.

I love it.