I stayed here around one week, here’s my observations and frustrations..
First of all the check in process, I had to wait 2:43h to enter my room which is insane & ruins your entire day if you had things planned. Their excuse was that they had no room ready, they’re still being cleaned.
Secondly, I had small issues with extending my stay, when I tell the receptionist that I extended.. I still have someone coming up to the room & waking me up asking me if I extended my stay.
Lastly, the security asked me if I had a room in the hotel even tho I’ve stayed for a few nights.
The overall experience at this place is not good, the place & location tho are perfect. Staff & processes needs to be improved.