2/10 Lemah
9 Februari 2025
Absolutely horrible, i give it half a star.
The room was horrible with stains on the beding and walls. There was wires hanging out of the ceiling where a smoke alarm would be. And the outlits under the side table were hanging. I have pictures of all the broken furnishings and coad violations. The service was awful when we went to complain about the beding. There was a pool, hot tub, and sauna, all had problems. The sauna didn't work, the hot tub was not warm at all, and the pool was ice cold. This was going to be a birthday celebration for my daughter to swim and have fun. It turned out as a horrible experience for all of us that left a bad taste in our mouth. I didn't want to ruin the celebration any more than it already was but i cried at the starte of things. I will never go back. When i complained about it at check out they were of no help. The keys stopped working so we all couldn't leave for breakfast at the same time and they stopped serving breakfast before anounced time of being done too. So we had no breakfast. I really want my money back for how bad things were.
Tara
Tara, perjalanan 1 malam bersama keluarga
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