Pool was closed for deep cleaning, no notice of this. Upon arrival when we mentioned how excited our kids were, no one told us.
Ceiling in room was poorly patched. Most of it was stained from a leak and then just patched in the middle.
Nothing but plastic cups in the kitchen area. No plates, no silverware. There is an induction stove top, but no pans.
Went to the bathroom one night and light switch wouldn’t work. Got it to work a few hours later.
Asked for an extra pillow, no extra pillows.
Light with an outlet and usb port on wall did not work.
Breakfast was breads and sugars. Pictures have bacon and eggs, but don’t be fooled.
Carpet in stairway smells.
We assumed maid service would be by, we needed more towels, but they weren’t. It says “upon request” when talking about more towels, I just didn’t realize that meant no maid service. One small trash can in the bathroom. No trash can in the hallway.
Grout in shower was gross along the bottom.
I understand that this is not a safe area, I understand that things must get stolen consistently from the rooms, but I feel the quality is abysmal. The beds weren’t bad.
If you’re staying for one night for a flight, it’d suffice. But don’t take your kids like we did. We were so excited about the pool, about not having to get breakfast, and hanging out in the room after exploring. It was a huge letdown.