The service is below any expectation from check in to parking, facilities much to improve! The hotel is located in the nature with very clean air and a lot of staff to do for kids. The food for Serbian standards is very poor, the buffet is really, really poor! But, the worst experience was with the front desk staff, they all should be trained at least with the basics so not to repeat like a broken record ‘no, cannot, no those are rule’ etc… overall, NOT COMING BACK!