6/10 Baik
12 Jul 2025
I have always loved staying here. This visit was a little disappointing, the pool area was unstaffed, so there was no one to talk to about whirlpool being cold. Locker rooms were closed off with caution tape. There was a phone to call front desk but it was broken. The restaurant was pretty busy. Most of the staff got involved with some issue around receipts. They were huddled by the register at the bar for 15 minutes and finally a guy came up the stairs and said people were waiting for a long time to be seated. I never did get service and eventually left.
The bright spot was the front desk staff who were always helpful, kind and competent. This has been true on every visit and this one was no exception. Whoever trains them should work with the boathouse team.
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