Penticton Lakeside Resort and Conference Centre

This hotel has an amazing location, but it’s definitely dated and cleanliness could be better, but understandable that we are in a pandemic and staff could be an issue. The phone system either needs an upgrade or better instructions. The front desk left a message to see how our room was which we could not retrieve even when following the prompts. Which left it flashing. Had to call down and they told us to enter a number which didn’t work, then another number which did allow us to hear and delete message. How would anyone know this?!

Lorena, Perjalanan 2 malam, 6 Sep 2021

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Great property and location.

Spent 2 days here with my family. The location of the hotel is amazing. Beautiful views from the rooms, onsite restaurants,private beach, water sports rental right at your doorsteps. Friendly and helpful staff -especially the housekeeping staff. Property is well kept, clean room however the bathroom could use a renovation.

Irena, Perjalanan keluarga 2 malam, 4 Sep 2021

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Second time I've stayed at this resort and was equally as pleased as the first time. The hotel staff is super helpful, lovation is great and services are goof.

Cindy, Perjalanan keluarga 2 malam, 31 Ogo 2021

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Great location. Walking distance to everything. Right on the beach. Loved it. Hotel and rooms are slightly dated but the location and surroundings make up for it. The restaurant on the pier is also excellent and right there!

Leanne, Perjalanan 1 malam bersama kawan-kawan, 27 Ogo 2021

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Great location, needs upgrades.

Perfect location, however its in need of some serious upgrades, our shower was terrible, sink was clogged, carpet in the room very hard. Not a whole lot of service at the desk. Almost too busy to care. Regardless, if you're in Penticton, book here and request to stay at the new location (right next door)

Amandeep, Perjalanan keluarga 2 malam, 26 Ogo 2021

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Amazing view

Room was basic but comfy and clean. View was fantastic though which is perfect for sitting on your balcony sipping wine.

Karlie, Perjalanan 1 malam, 16 Ogo 2021

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Rocky start, smooth recovery

Good stay, booked lake view room….given parking lot view….then told it was a partial view of lake….which was totally false, was given the correct room once I informed the staff that there was only a parking lot view, so started off a little rocky but was treated well after complaining. Great location and the staff work hard to make your stay enjoyable,

Thomas, Perjalanan 1 malam, 12 Ogo 2021

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Was expecting a more up-to-date resort based on the photos. This place needs some renovations.

Michael, Perjalanan 1 malam bersama kawan-kawan, 11 Ogo 2021

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Not impressed.

check in was ok - long line up, but went reasonably fast. We were in the West wing and paid for the 'partial lake view' which we had, but also had a view of the parking lot and tops of the other building, Not at all pleasing. The noise from the services for the buildings and air conditioning made enjoying the patio difficult. The last night, there was a fire in the kitchen, we were on the patio and could not even hear the fire alarms, when we went inside - we hear them, and i phoned the front desk - and was told to evacuate immediately. The fire wasn't in the west wing - but in the kitchen of the main building, which then shut down all the food in the hotel. It was a Monday night and there is noting open in Penticton on a monday night for dinner! We asked at the front desk - and we were directed to Denny's a 2klm walk --- and not exactly what i would want for dinner . 1/2 the staff didn't even know there was no food on site. They should have a contingency plan for light meals, if I had been travelling with my mom (a diabetic) we would have been in a lot of distress. This Hotel needs to do better, it is overpriced for this type of service.

Karen, Perjalanan 2 malam, 25 Jul 2021

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Great location...

The carpets in 2nd floor (where dog owners stay at) hallway carpets were very dirty, could use deep cleaning. The rest of the hotel was fine, rooms are a bit smaller than what I'm used to, in the old building, but altogether, for the price, it was worth it. The location at the beach front, in the middle of the city, was very convenient. May go back again when I can next year!

Katayoun, Perjalanan 2 malam, 16 Jul 2021

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