4/10 Fair
Nov 26, 2024
Airport stay
This hotel is affordable but at a cost. Our room was not clean, smelled musty, and was outdated. We tried to open a window to allow for fresh air to help the smell but once we opened the windows we saw black dirt and bugs lining them. The curtains had stains all over them. Before going to bed we realized the door wasn’t latching. We called the front desk and told her what was going on and she said “it sounds like it’s out of alignment again, just jiggle it.” She offered to come fix it and we then waited a half hour on her and she never came. We finally were able to fix it ourselves but that is definitely a safety problem that they seem in no hurry to fix.
I will say that we so appreciated the quick, convenient, and delightful airport shuttle driver Mr. D along with the front desk worker who greeted us. They were the only two good things about this stay.
Verified traveler
1-night trip
Verified Hotels.com guest review