The Five Residences Hanoi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Ho Chi Minh Mausoleum

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Photo gallery for The Five Residences Hanoi

2 indoor pools - The Five Residences Hanoi (Hanoi)
View from room - The Five Residences Hanoi (Hanoi)
Living area - The Five Residences Hanoi (Hanoi)
Front of property - The Five Residences Hanoi (Hanoi)
Business centre - The Five Residences Hanoi (Hanoi)
Located near Hoan Kiem Lake, The Five Residences Hanoi offers an upscale retreat. Unwind with a body scrub at LEDA Spa or enjoy the coffee shop/cafe on site. With high-speed WiFi, a shopping mall, and helpful services like dry cleaning/laundry and concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Coffee shop/cafe
  • Conference centre
  • 2 meeting rooms

Feel at home (6)

  • Children's pool
  • Kitchen
  • Separate bath and shower
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Why we love this property

Spa escape sensations
The spa offers daily massages, facials, and body wraps. A sauna, steam room, and fitness centre complete this wellness journey.
Luxury in every detail
Immerse in designer luxury at this hotel, where curated furnishings create an elegant atmosphere. Every corner showcases thoughtful sophistication.
Dine in style
This hotel offers a restaurant, cafe, and bar for diverse dining experiences. Rise and shine with the free buffet breakfast option.

Room options

Available filters for rooms
Showing 18 of 18 rooms

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Executive

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Three Bedroom Executive

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 115 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Grand Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 131 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 65 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 90 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Three Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Fridge
Dining table
Smart TV
  • 130 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Room

  • Sleeps 2

Two Bedroom Deluxe

  • Sleeps 4

Three Bedroom Executive

  • Sleeps 6

Premier Suite

  • Sleeps 2

Grand Premier

  • Sleeps 2

Two Bedroom Executive

  • Sleeps 4

Two Bedroom Premier

  • Sleeps 4

Two Bedroom Superior

  • Sleeps 4

Three Bedroom Premier

  • Sleeps 6

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About the area

Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Embassy of Japan - 5 min walk - 0.5 km
  • Van Phuc Diplomatic Corps - 5 min walk - 0.5 km
  • Lotte Center Hanoi - 8 min walk - 0.7 km
  • West Lake - 11 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 4 min drive - 2.2 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • โ€ชPhแปŸ Tรขm - โ€ฌ5 min walk
  • โ€ชLonging Cafe & Tea House Ngรต 36 Vแบกn Bแบฃo - โ€ฌ5 min walk
  • โ€ชThe Coffee House - โ€ฌ1 min walk
  • โ€ชsente - โ€ฌ4 min walk
  • โ€ชCafe De Mฤƒng ฤen 100 Vแบกn Phรบc - โ€ฌ4 min walk

About this property

The Five Residences Hanoi

When you stay at The Five Residences Hanoi, you'll be a short five-minute drive from West Lake and Ho Chi Minh Mausoleum. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. There are 2 indoor pools and a poolside bar at this luxurious hotel, and in-room conveniences such as fridges and microwaves.

At a glance

DONE

Hotel size

    • 116 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3โ€“5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free on-site valet parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AMโ€“10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining

Travelling with children

  • Children's pool

Working away

  • 2 meeting rooms
  • Co-working spaces
  • Conference centre (2174 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Electric bike charging stations

Facilities

  • Health club
  • 2 indoor pools
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 140
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 127
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hospital bed available
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 57-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bath and shower
  • Hydromassage shower head
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3โ€“5 people or up to 10 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water
  • Cookware, dishes and utensils
  • Dining table
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1000000.00 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for VND 800000.0 per day
  • Airport shuttle service for children costs VND 1000000.00 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, American Express, JCB International

Also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi offer free cancellation for a full refund?

Yes, The Five Residences Hanoi does have fully refundable room rates available to book on our site. If youโ€™ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Five Residences Hanoi?

Yes, there are 2 indoor pools and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Five Residences Hanoi?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Five Residences Hanoi?

Yes, there's free valet parking.

Is an airport shuttle service offered by The Five Residences Hanoi?

Yes, an airport shuttle is available. The charge is VND 1000000.00 per vehicle one-way.

What are the check-in and check-out times at The Five Residences Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at The Five Residences Hanoi and nearby?

The Five Residences Hanoi has 2 indoor pools and a spa, as well as a steam room.

Are there restaurants at or near The Five Residences Hanoi?

Yes, there's an on-site restaurant.

Does The Five Residences Hanoi have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a rice cooker, cookware and a fridge.

What's the area around The Five Residences Hanoi like?

The Five Residences Hanoi is a short 17-minute walk from West Lake and 10 minutes' walk from Lotte Center Hanoi.

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Reviews

The Five Residences Hanoi Reviews

9.2

Wonderful

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The property features a hot/cold water spa and a jacuzzi as part of its relaxing facilities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great services and very attentive!
Karen, 4-night trip

8/10 Very good

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment
Jenna, 2-night trip

8/10 Very good

Big rooms and friendly helpful staff
Terri, 7-night trip

10/10 Exceptional

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!
kim anh, 1-night trip

10/10 Exceptional

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.
Dinh, 1-night trip

10/10 Exceptional

Great experience with family. Will visit again.
Shahrukh, 4-night trip

10/10 Exceptional

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.
JAMES, 3-night trip

10/10 Exceptional

Five Residence is the most confortable Hotel in Hanoi!
Kiyofumi, 4-night trip

10/10 Exceptional

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.
Dinh, 2-night trip

10/10 Exceptional

It was a very nice place but too bad we only stayed one night.
David Andrew, 1-night trip

10/10 Exceptional

Fantastic room & excellent services

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.
Ka ki, 3-night trip

10/10 Exceptional

Great services! Food was just ok. But itโ€™s just so roomy and weโ€™ve really enjoy the brand new feel of these residences. Very clean and comfortable.
Thanh, 2-night trip

10/10 Exceptional

Good service!
Y, 11-night trip

10/10 Exceptional

I feel very welcoming at the check-in, Mr. Giang Hoร ng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vลฉ is a sweet girl. Sheโ€™s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know itโ€™s in a good spot. Overall Iโ€™ll be back at this place if Iโ€™m in Ha Noi
Quang Vinh, 2-night trip

10/10 Exceptional

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.
Alvin Ka Hin, 7-night trip

8/10 Very good

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Patrick, 1-night trip

8/10 Very good

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....
REYNALDO, 3-night trip

10/10 Exceptional

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Hilary, 3-night trip

10/10 Exceptional

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Regine Fernandez, 4-night trip

10/10 Exceptional

I booked this property for our 10 day vacation in Hanoi and weโ€™re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars
Nicasio, 9-night trip

6/10 Good

The staff
Julie, 1-night trip

10/10 Exceptional

้€™ๆ˜ฏๆˆ‘็ฌฌไธ€ๆฌกไพ†่ถŠๅ—ๆฒณๅ…งๅ‡บๅทฎๆ‰€ๅ…ฅไฝ็š„็ฌฌไบŒๅฎถ้ฃฏๅบ—๏ผŒๆˆ‘ๆ„Ÿๅˆฐ้žๅธธๆปฟๆ„๏ผŒไธ็ฎกๆ˜ฏๆˆฟ้–“่ฃก้ข็š„็ฉบ้–“ๆˆ–ๆ•ดๆฝ”๏ผŒๅฎถ้›ป่จญๅ‚™ไนŸ้ƒฝ้žๅธธ้ฝŠๅ…จ๏ผŒไธ็ฎกๆ˜ฏๅฎถๅบญๆ—…้Š้‚„ๆ˜ฏ็ŸญๆœŸๅ‡บๅทฎ๏ผŒๆˆ‘่ช็‚บ้ƒฝ้žๅธธ็š„้ฉๅˆใ€‚ๆซƒๆชฏไบบๅ“ก็š„ๆŽฅๅพ…่ˆ‡ๆ…‹ๅบฆไนŸ้ƒฝ้žๅธธ่ฆชๅˆ‡๏ผŒๆˆ‘ๆ›ด่ฆๆ„Ÿ่ฌ Mai Anh ็š„่ฒผๅฟƒๅนซๅฟ™๏ผŒ่ฎ“ๆˆ‘ๅœจ้›ข้–‹็š„ๅ‰ๅค•่ƒฝๅค ๅธถ่‘—็พŽๅฅฝ็š„ๅ›žๆ†ถๅ‰ๅพ€ๆฉŸๅ ดใ€‚
Chingmei, 7-night trip

10/10 Exceptional

์•„์ฃผ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๊นจ๋—ํ•˜๊ณ  ์‹œ์„ค๋„ ์ข‹๊ณ  ์ˆ˜์˜์žฅ ํ—ฌ์Šค์žฅ ๋งˆ์‚ฌ์ง€ ๋ชฉ์š•ํƒ• ๋ชจ๋‘ ์ข‹์•˜์Šต๋‹ˆ๋‹ค. ๊ฐ€์กฑ ์ˆ™์†Œ๋กœ ๋”ฑ์ž…๋‹ˆ๋‹ค.
YONGGYU, 3-night trip

6/10 Good

ํŽธ๋ฆฌํ•จ, ํŽธ์•ˆํ•จ, ๊ทธ๋Ÿฌ๋‚˜ ํƒ€์›”์€ ๋ฐ”๊ฟ”์•ผ

์˜ฌ๋“œ์ฟผํ„ฐ๋ณด๋‹ค ํ›จ์”ฌ ์ฃผ๋ณ€์ด ์กฐ์šฉํ–ˆ๊ณ , ๊ทผ์ฒ˜์— ๋กฏ๋ฐ๋งˆํŠธ๊ฐ€ ์žˆ์–ด ๋ ˆ์ง€๋˜์Šค ์ด์šฉ์— ํŽธ๋ฆฌํ–ˆ์Šต๋‹ˆ๋‹ค. ์กฐ์‹์€ ํ‰๊ท  ์ˆ˜์ค€์ด์—ˆ๊ณ , ๋ฃธ์€ ์ž˜ ์ •๋ฆฌ๋˜๊ณ  ๊นจ๋—ํ•˜๋ฉฐ ๊ณต๊ฐ„ ์—ฌ์œ ๊ฐ€ ์žˆ์–ด ์ข‹์•˜์ง€๋งŒ, 4์„ฑ๊ธ‰์ด๋ผ๊ณ  ํ•˜๊ธฐ์—๋Š” ํƒ€์›”์ด ํ•œ 10๋…„์€ ์‚ฌ์šฉํ•œ ๊ฒƒ๋งŒ ๊ฐ™์€ ์ƒํƒœ์—์„œ ์ถฉ๊ฒฉ ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค.
Seung-yeon, 2-night trip

8/10 Very good

้ƒจๅฑ‹ใŒๅบƒใใฆใ‚†ใฃใใ‚Šๅ‡บๆฅใพใ—ใŸใ€‚

ใ“ใฎใƒ›ใƒ†ใƒซใฏใ€๏ผ•star ใชใฎใซๅ€คๆฎตใŒๅฎ‰ใใฆใณใฃใใ‚Šโ˜†ๅฝก ใ‚†ใฃใใ‚Šๅ‡บๆฅใฆๅฟซ้ฉใซ้Žใ”ใ›ใพใ—ใŸใ€‚ ๅฐ‘ใ—ไธไพฟใชใฎใŒๆ—งๅธ‚่ก—ใธ่กŒใใจใ้“ใŒๆททใ‚“ใงใ„ใฆๅฐ‘ใชใ„่ท้›ขใงใ‚‚ๆ™‚้–“ใŒใ‹ใ‹ใฃใฆใ—ใพใ†ใ“ใจใงใ™ใ‹ใญ๏ผ
shuichi, 2-night trip