The hotel is well-located, with everything within walking distance, which is a great advantage. Overall, it was a very good experience, and the hotel itself was impressive.
However, for a 5-star hotel I expected more compared to other 5-star establishments.
There were a few issues: the service in some areas fell short, especially with basic tasks like restocking supplies and cleaning either came very late or not at all. the hotel buffet was a really good experience but HIGHLY overpriced. we were 2 adults and 1 child, SAR 800, compared to other places where the same would have been half the price or less.
That said, the stay was enjoyable, and the hotel is worth considering if you value the convenience of its location and a generally good experience by the seaside, beach promenade and meeting local people. Jeddah is a buz of a city and with a taxi 20 mins you are pretty much in the old town full of history.