4/10 Sederhana
10 Mac 2025
Lots of Coackroaches and Rude Staff!
All of the people at the front desk were very nice. There was an issue with checking in but the problem appeared to be with hotels.com and not the hotel itself.
However, at check in I was informed there was a resort fee. (Guess I missed that but based upon the pictures and description of the resort was not expecting such a fee.) As we arrived late at night I assumed the hotel was much nicer than expected. However, the next morning in the daylight I saw that the resort fee was only there to make the nightly charge appear lower. Nice pool area but nothing special plus a 24/7 fitness area in a separate building. (In the 5 days we were there i saw one person use it.)
The suite was large but the one aspect that immediately stood out was that the only items in the unit less than 20 years old was the televisions. Nice LG tvs but very small in size. Everything else definitely needs to be updated.
As I mentioned the front desk staff was nice but any other staff we encountered were very rude. Staff sped around on golf carts and had no respect for pedestrians or cars. The staffs goal was to get to where they were going first and they would not give the right of way to anyone else. Staff also parked their carts as close to the buildings as possible thus taking up the best parking spaces. They also would park so close to vehicles in handicapped spots that I have no idea how an able bodied person, let alone a handicapped person, would be able to get into their car.
Cockroaches!
Gerry
Gerry, perjalanan 4 malam
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