Very, very helpful staff! They took very good care of us. You ask them whatever and they have answer for you. Wonderful breakfast. Best service! Best service at the reception. And they speak English as well. By the way, everyone was very service-minded! A very kind wonderful man (Massimo) picked us up from the bus station and drove us to the hotel. And the car service was arranged by a wonderful lady at the reception. Everyone greeted us with all smiles in the morning, afternoon, evening. No problem with the distance to downtown. There is a bus stop just outside the hotel. We were very satisfied with our stay at the Hotel Villa del Bosco, Catania, Sicily. They arranged the trip to Etna and the guide (Valentina) was so good, informative in English, French, Italian maybe more languages. We hope other travelers who are looking for a place to stay find this wonderful hotel with wonderful staff.