Our experience at this hotel was less than acceptable. Our room was not equipped with handrails in the shower. The door did not close properly and it was hard to open. We attempted to take a shower but the water would not come on. We twisted and turned the knobs without success.
The icing on the cake was when housekeeping knocked on the door at 11:04am asking if we were checking out. I answered, “Yes.” I further went on to tell her that our shower didn’t work. She responded, “I know!” I was shocked!! She then asked if she could check it out. I said, “Sure!” She went in turned the water on and the shower worked. She tried to explain how to do it. I went in after she left to check it out for myself. Naturally, it didn’t work for me. I don’t know what special code she used to turn the water on but it did not work us, especially when we needed it to work.
When I checked out, a few minutes later, I advised the front desk of the issue with the shower. She didn’t seem sympathetic to the fact that we wanted to shower but was unable to because we could not crack the secret shower code!! This was by far the worst hotel we have experienced since we have been taking our Girls Trip.
I would not recommend this hotel to anyone until these issues are fixed!!