4/10 Fair
Jan 27, 2025
Beautiful hotel
The hotel was nice and clean. The staffs are friendly. I wish it wasn’t cold so we could’ve got in the nice looking pool and jacuzzi. I just wouldn’t book this hotel again. My family and I were talking and enjoying ourselves and I guess grumpy people in the rooms next to us called front desk and complained because they were trying to sleep. The hotel walls aren’t sound proof so any noise you’ll be able to hear everything. When front desk called we turned down the tv and started speaking lower. The front desk woman came to our door to repeat herself. I told her we apologize and will keep it down. She still added at the end if she has to come again she will call the police . We felt that was so extreme and uncalled for. It’s not like we were fighting and causing a scene. Then I went downstairs to get a parking pass and soon as I gave the front desk man my room number he said “Oh the loud room” that was so unnecessary and wasn’t funny at all. Spent all that money for the weekend just for us to have to whisper and can’t let the kids enjoy and be themselves because we were afraid to be kicked out and police get called on us. Never experienced nothing like this at a hotel.
Vanessa
Vanessa, 2-night family trip
Verified Hotels.com guest review
