2/10 Lemah
20 Mei 2025
Not good
Check in was good. One TV wasn’t working, they asked if they can go change it later if we were there or not. I told them that I didn’t want anybody going in the room and they didn’t need to change it. The floors were so dirty, my granddaughters feet turned black after walking around for a few minutes. One of the bathrooms had black mold on the wall and smelled musty, especially after a shower. The other bathroom tub had a big indent, which my daughter almost slipped on while showering. Thankfully we only had to stay one night. We were rudely awaken at 8:30am when someone started pushing buttons on the keypad to open the door. I yelled out to tell them not to come in. After three attempts they opened the door thankfully the secondary lock was in place and didn’t break. The front door was not able to close completely. We’re no strangers to cheaper hotels, but this one was by far the worst experience ever. The pictures and reviews were very deceiving. A lot of hotels were full, so we took a chance. Oh the room also smelled like smoke even though they have a no tolerance to smoking inside or out. Could smell weed as soon as you step out of the car.



Erica
Erica, perjalanan 1 malam bersama keluarga
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