Does Setsu Niseko offer free cancellation for a full refund?

Yes, Setsu Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Setsu Niseko?

Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.

What are the check-in and check-out times at Setsu Niseko?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Setsu Niseko and nearby?

Have fun with on-site winter activities such as skiing. Additional recreation on-site includes yoga and hot springs. Indulge in a treatment at the spa and make the most of other amenities such as a fitness centre.

Are there restaurants at or near Setsu Niseko?

Yes, there are 5 on-site restaurants, featuring French cuisine.

Does Setsu Niseko have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a rice cooker, a griddle and cookware.

What's the area around Setsu Niseko like?

Setsu Niseko is a short 5-minute walk from Niseko Mountain Resort Grand Hirafu and 19 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

Setsu Niseko (Kutchan, ), Kutchan hotel discounts

10/10 Exceptional

1 Jul 2025

Will definitely comeback, one of the best experiences I have had with my family.

Adisak, 3-night trip

10/10 Exceptional

14 Apr 2025

Was great

Johannes, 4-night trip

10/10 Exceptional

14 Mar 2025

Setsu Niseko was a beautiful and very well run establishment and we loved our time here. The staff was very friendly, everything was very convenient and the rooms / facilities were stunning!!

Kailin, 6-night trip

10/10 Exceptional

8 Jul 2024

Great location in Niseko Hirafu area.

SHOGO, 2-night trip

10/10 Exceptional

25 Jan 2024

Great location and facilities.

chiate, 6-night trip

10/10 Exceptional

26 Jan 2024

Amazing hotel with amazing staff in great location

Monique, 3-night trip

10/10 Exceptional

6 Oct 2024

Amazing stay. The entire family down to my toddler absolutely loved their stay. Room was tastefully designed and extrmeely comfortable. Kids play room was a must visit daily. Breakfast waa a sumptuous spread.

Priscilla, 3-night trip

10/10 Exceptional

21 Mar 2025

Outstanding service, especially from the front desk and concierge, who are highly responsive and go above and beyond to assist their guests. Be sure to connect with them before your arrival—they proactively reach out to help arrange transportation and offer excellent dining recommendations. The breakfast buffet is fantastic, and the location is unbeatable, with easy access to restaurants, food trucks, cafes, and shops for snow gear, groceries, and essentials including drug stores—all within walking distance. I’ll definitely be returning! Huge thanks to the Setsu team for an exceptional experience.

Yu-er, 2-night trip

10/10 Exceptional

28 Jul 2024

Excellent hotel. Will come back again

Sze Wan Devan, 1-night trip

10/10 Exceptional

24 Aug 2024

Lovely hotel. Immaculate luxurious room. Delicious breakfast. Great onsen.

Duncan, 3-night trip

10/10 Exceptional

1 Feb 2024

Great friendly staff, exceptional property, clean and very pleasingly and comfortable to stay at. Tasty food options

Jarrod, 4-night trip

10/10 Exceptional

3 Aug 2024

Very good quality in terms of the design, equipments and brands used

Chau Ying, 2-night trip

10/10 Exceptional

5 Oct 2024

This hotel is absolutely stunning and the amenities are amazing! The room was spacious and had everything we needed. The kitchen was fully stocked of your essentials. We loved the washer/dryer in the room, the pajamas for the whole family, the big fridge, We loved it so much we decided to extend our stay for another night. We will definitely come back !

Teresa, 2-night trip

10/10 Exceptional

28 Jan 2025

Loved everything about the hotel and Niseko ski experience. My only suggestion is to add ski racks/tubes on the outside of the buses to make it much easier to transport back and forth to the ski area. Having your skis stacked on the front seats is inefficient and causes damage to the skis. It would be so much easier if there were racks on the outside of the buses. See Aspen or most US resorts for ideas/pictures

Andrew, 3-night trip

10/10 Exceptional

15 Feb 2024

Nice. Pricey but great quality. Will go again.

Jameson, 3-night trip

10/10 Exceptional

17 Oct 2023

Wonderful

Elegant and functional interior. Like a breeze. Loved the onsen and breakfast.

1-night trip

10/10 Exceptional

3 Apr 2023

Incredible stay

Our stay at Setsu Niseko was overwhelmingly positive. From the state of the hotel to the service and attention, everything was great. Can't really think of any remotely negative aspect. I recommend this property and their staff 100% and can't wait to be back.

3-night trip

10/10 Exceptional

31 Jan 2024

11/10 stay

11/10. Wonderful experience all around. Kind and helpful staff, beautiful property, room was so well stocked (full kitchen, washer and dryer), unbelievably easy/walkable to get to town and skiing

4-night trip

10/10 Exceptional

20 Jun 2023

A room which exceeds our expectations

My family has enjoyed our stay at Setsu a lot. The room is spacious for 3 of us. We love the interior decor and the view from our room. The room is very cozy and comfortable. We also love that we can leave a few windows ajar to allow natural air ventilation without turning on air conditioning.

5-night trip

8/10 Very good

12 Dec 2022

Nice option in Hirafu intersection

Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu

niels, 2-night trip

8/10 Very good

18 Jun 2024

Fail to meet the standard of equal rivals

The Italian restaurant was awesome , serving authentic italien food . However, we're disappointed to know no bathrobes are provided ( staff suggested we use Samue instead) and the showering temperature was unstable

Yee Wah carol, 5-night trip

10/10 Exceptional

27 Jan 2023

Brand new hotel!

Great new (2022) hotel. Great location, walking distance to gondola (grand hirafu) and they also provide a shuttle that leaves very often. The rooms were impeccable, beautifully decorated and very spacious. We booked a one bedroom suite. The staff was very attentive, the onsen and gym facilities were top notch. and having access to a ski rental shop on site was fantastic. I also loved how they offer lockers for your winter gear. The breakfast (included with our stay) was great, and we tried Afuri for ramen one night, which was tasty as well. If I go back I will stay here again.

Luis F, 4-night trip

10/10 Exceptional

13 Feb 2023

The view from the room was great! (Mt. Yotei) Our room was two bedroom plus Tatami room with a big living dining room which was spacious and clean. Perfect for Family Gathering. Breakfast was really good. Especially coffee. The hotel staff was kind and helpful but it seems that some of them do not have much experience in hotel service. Overall it was a nice hotel. I'll come back here again!

Naomi, 2-night trip

10/10 Exceptional

10 Feb 2023

Amazing property!

Absolutely amazing property. Friendly welcoming staff. Easy to communicate in English. Studio room was immaculate. Well furnished. Clean. Location was convenient to everything with a hotel bus servicing Gondola and Dot base every 10-15mins. Great ski lockers. Rhythm on-site. Onsen (shared and private available). Gym. Great Restaurants. Great bar. Business centre. Definitely would recommend this place to any traveller looking for a bit of luxury, comfort and convenience with a fantastic staff team.

Jason, 4-night trip

4/10 Fair

27 Feb 2023

Overall the hardware are super great including the room design and facilities offered, however, the servicing level in reception are quite below standard. Asked for 12pm check out and the lady said we are full, asked for booking dinning at night but i am told all full except the only one without booking needed. Hence we need to go out seeking restaurant for dinner amid the snowy season. After checked out, i want to call a taxi to drive us to another hotel but then came up with a private car without meter, the price is uncertain but the reception girl didn't mention and sent us to taxi. Nightmare!

Wai Ming Patrick, 1-night trip

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