2/10 Lemah
25 November 2024
Don’t walk, RUN!
Hotel cancelled my reservation an hour before check in when I paid a deposit a year ago leaving me stranded with my 9 year old autistic child in the middle of Toronto in 40 degree weather. All local hotels were booked and I had to set up arrangements last minute. After receiving no check in email, I contacted the number listed and spoke with an attendant on the phone at 2:23pm letting me know there was a room available that would be ready by 5pm and that I needed to pay a security deposit (more money on top of what I’ve already paid) only to be sent an EMAIL not a phone call, 20 minutes later, to say that no room is actually available. Avoid this business at all costs, they will take advantage of you and won’t even bother to follow up via phone call. This company is a disgrace and all the other negative reviews before this are ACCURATE, booking with them is a gamble.
Martha
Martha, perjalanan 1 malam
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