8/10 Sangat Baik
26 Jul 2025
Ok room- Needs better housekeeping
Complicated place to find out where you check into. Valet was also not clearly labeled. Not sure if you were there for the convention center or if the valet was for the hotel.
Checked in later at night. Got to 14th floor and all 4 cards did not work on door. Went back to front desk and he seemed irritated. Tried to redo cards but had to go up with me to get the cards to work. Evidently for the second time that night. I asked him before he left if we could have an extra blanket and pillow for pull out bed. He told me there was a bag for pull out. He told me to go look for it which I did and there was not one there. So he said he would bring one up. But I never did get the extra pillow and blanket that I wanted. He told me there was a pillow in a blanket in the Bag. He also told us that we had to keep all of our towels and we couldn't any more for bathroom. We did not have a bathmat so we had to use a towel. So had literally 1 towel for our stay. 😞 Beds were fine, kitchen nice. But there were dishes in the dishwasher from last people. Also no waste basket for kitchen area and livingroom. Coffee creamers were curdled.when used in coffee. No dirty laundry bags.
Overall room was nice. Could have had much better house keeping. And definitely someone at the feont desk who was more accommodating and friendly. View from room was beautiful, not a lot to offer with in walking distance. Restaurant in hotel was already closed at 10 pm and bar was closed about 30 minutes after.
Michelle
Michelle, perjalanan 2 malam bersama keluarga
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